【 2027 Challenge Taiwan 】Flexibly combine a 2-night stay, round-trip train transfers, and bike shipping｜Race entry not included

■Highlights :

• "Customizable Package: 2-Night Taitung Stay, Round-Trip Train & Bike Transport"
• "Experience the stunning East Coast course of the world-class Challenge Family triathlon series"
• Fully enjoy Taitung’s warmth and beautiful scenery in this triathlon mecca where you can challenge your limits.

■ Selected Accommodation 1, 鮪魚家族飯店臺東館 ( Tuna Family Hotel Taitung )

※ Breakfast box meals will be provided on both race days, 2027/04/24 and 2027/04/25.

• Stay dates: 2027/04/23, 2027/04/24 (2 nights total) 
• Check-in time: after 15:00 PM / Check-out time: before 11:00 AM
• Approximately 0.85 KM to the venue

※ Images on this page are for reference only. Room layout and decor may vary due to on-site adjustments. Actual room conditions are subject to what is provided on site.

【Accommodation Rules】

• Smoking is prohibited throughout the property, including e-cigarettes.
• Please do not bring pets. We apologize for any inconvenience.
• Please check in according to the agreed number of guests on the day. If there are any changes to the number of guests or rooms, please be sure to inform us in advance.
• Please present your identification when checking in for registration purposes.
• To maintain the accommodation environment, smoking, excessive drinking, gambling, parties, and drug use are strictly prohibited indoors and in guest rooms. We apologize for any inconvenience.
• Please keep your personal valuables properly secured. We are not responsible for any loss. Thank you for your understanding.
• To maintain a quiet environment, please keep noise levels down after 10:00 PM until 8:00 AM the next day to avoid disturbing other guests.
• Furniture, appliances, decorations, and equipment in the property are all hotel property. If any item is damaged or lost, compensation will be charged at cost.
• Please do not move indoor furnishings at will (such as beds and LCD TVs).

■ Deluxe Double Room (Twin Beds) [Room assigned at random] | Includes breakfast box | For 2 guests only

• Room size: 23㎡
• Room amenities: Bathroom facilities: separate wet and dry bathroom, hair dryer, bath towels, toiletries, mirror / Entertainment facilities: free in-room Wi-Fi, telephone, satellite channels / In-room facilities: morning call service, air conditioning, indoor slippers, bedding / Food and beverage facilities: refrigerator, free instant coffee, free tea bags, free bottled water, welcome snacks

■ Selected Accommodation 2, Grand Hotel Lili ( 立麗大酒店 )

※ Breakfast box meals will be provided on both race days, 2027/04/24 and 2027/04/25.

• Stay dates: 2027/04/23, 2027/04/24 (2 nights total) 
• Check-in time: after 15:00 PM / Check-out time: before 11:00 AM
• Approximately 5.4 KM to the venue

※ Images on this page are for reference only. Room layout and decor may vary due to on-site adjustments. Actual room conditions are subject to what is provided on site.

【Accommodation Rules】

• Smoking is prohibited throughout the property, including e-cigarettes.
• Please do not bring pets. We apologize for any inconvenience.
• Please check in according to the agreed number of guests on the day. If there are any changes to the number of guests or rooms, please be sure to inform us in advance.
• Please present your identification when checking in for registration purposes.
• To maintain the accommodation environment, smoking, excessive drinking, gambling, parties, and drug use are strictly prohibited indoors and in guest rooms. We apologize for any inconvenience.
• Please keep your personal valuables properly secured. We are not responsible for any loss. Thank you for your understanding.
• To maintain a quiet environment, please keep noise levels down after 10:00 PM until 8:00 AM the next day to avoid disturbing other guests.
• Furniture, appliances, decorations, and equipment in the property are all hotel property. If any item is damaged or lost, compensation will be charged at cost.
• Please do not move indoor furnishings at will (such as beds and LCD TVs).

■ Classic Guest Room | Includes breakfast box | For 2 guests only

• Room size: 26㎡
• Room amenities: 55-inch high-definition TV, De Tai brand - French mattress series, free wireless internet, air conditioning (independent air conditioning), mini bar, electric kettle, local telephone, refrigerator, electronic safe, flashlight, free drinking water, coffee/tea bags.
• Bathroom amenities: scented bath set, jacquard towels, Tescom hair dryer, separate wet and dry bathroom facilities.

■ Selected Accommodation 3, Formosan Naruwan Garden Hotel ( 娜路彎花園酒店 )

• Stay dates: 2027/04/23, 2027/04/24 (2 nights total)  
• Check-in time: after 16:00 PM / Check-out time: before 11:00 AM
• Meals: breakfast not included
• Approximately 5.6 KM to the venue

※ Images on this page are for reference only. Room layout and decor may vary due to on-site adjustments. Actual room conditions are subject to what is provided on site.

【Accommodation Rules】

• Check-in time: 16:00 / Check-out time: 11:00
• Smoking, loud noise, gambling, and similar behavior are prohibited in the hotel to avoid disturbing other guests.
• Guests may use the 1F Garden SPA Beauty Hot Spring free of charge during their stay.
• Except for guide dogs, guests bringing pets must first go to the Leisure Center counter on the LL floor of Naruwan Hotel before entering the guest room to complete pet hotel storage procedures, and must bring their own pet food and bedding.
• If you need to reserve the hotel restaurant, shuttle service, or tours, please make a reservation at least 2 days before check-in so arrangements can be made for you.
• Free flat underground parking is available on site in limited quantity. If full, please park in the surface parking lot.
• Disposable amenities are not provided in guest rooms and are available for purchase at the front desk in the lobby. Please do not take room items out of the guest room.
• To ensure the safety of all guests, please do not use cooking appliances in the room.
• After entering your room, please review the emergency evacuation route map behind the room door so you can evacuate calmly in case of emergency.
• A personal safe is provided in the guest room. Please keep your valuables carefully secured. The hotel will not be liable for compensation in case of loss.
• If you have children, baby cribs, baby bathtubs, bottle sterilizers, and other infant amenities can be provided free of charge upon request. Please inform us when booking or before check-in if needed.

■ Deluxe Double Room [Room assigned at random] | Breakfast not included | For 2 guests only

• Room size: 33㎡
• Room amenities: LED LCD TV, iron and ironing board (available upon request at the front desk), refrigerator, free Wi-Fi, hangers, shower, in-room safe, electric kettle, hair dryer, luggage rack, private bathroom.

■ Selected Accommodation 4, Hotel Kaimono ( 臺東凱旋會館 )

• Stay dates: 2027/04/23, 2027/04/24 (2 nights total)  
• Check-in time: after 15:30 PM / Check-out time: before 12:00 AM
• Meals: breakfast included
• Approximately 0.7 KM to the venue

※ Images on this page are for reference only. Room layout and decor may vary due to on-site adjustments. Actual room conditions are subject to what is provided on site.

【Accommodation Rules】

• Check-in time: 15:30 / Check-out time: 12:00

• Pets are not allowed
• The parking lot is less than 10 meters from the hotel
• Items in the room are the property of this hotel. If damaged or lost, compensation will be charged at cost.
• Check-out time is before 12:00 noon. If you exceed the stay period, additional rest charges will apply.
• Luggage storage service is available. Please carry valuables with you, as we are not responsible for safekeeping.
• If your travel plans are affected by force majeure on the reserved stay dates (for example, a land typhoon warning issued in Taiwan), the deposit will be fully refunded.
• For additional guests, please contact the front desk staff by phone

■ Deluxe Double Room [Room assigned at random] | Includes breakfast | For 2 guests only

• Room size: 15㎡
• Room amenities: LED LCD TV, iron and ironing board (available upon request at the front desk), refrigerator, free Wi-Fi, hangers, shower, in-room safe, electric kettle, hair dryer, luggage rack, private bathroom.

■ Selected Accommodation 5, Kaixuan Shinjuku Hotel ( 凱旋新宿商旅 )

• Stay dates: 2027/04/23, 2027/04/24 (2 nights total)  
• Check-in time: after 15:00 PM / Check-out time: before 12:00 AM
• Meals: breakfast included
• Approximately 1.1 KM to the venue

※ Images on this page are for reference only. Room layout and decor may vary due to on-site adjustments. Actual room conditions are subject to what is provided on site.

【Accommodation Rules】

• Check-in time: 15:00 / Check-out time: 12:00

• Pets are not allowed
• Items in the room are the property of this hotel. If damaged or lost, compensation will be charged at cost.
• Check-out time is before 12:00 noon. If you exceed the stay period, additional rest charges will apply.
• Luggage storage service is available. Please carry valuables with you, as we are not responsible for safekeeping.
• If your travel plans are affected by force majeure on the reserved stay dates (for example, a land typhoon warning issued in Taiwan), the deposit will be fully refunded.
• For extra guests or extra beds, please contact the front desk staff by phone

■ Standard Double Room [Room assigned at random] | Includes breakfast | For 2 guests only

• Room size: 15㎡
• Room amenities: electric kettle, air conditioning, TV, shower room, bathroom, hair dryer, toiletries, free Wi-Fi, free instant coffee, mineral water.

■ Selected Accommodation 5,Chii Lih Hotel Coral Museum (綺麗商旅園區館 )

※ Breakfast box meals will be provided on both race days, 2027/04/24 and 2027/04/25.

• Stay dates: 2027/04/23, 2027/04/24 (2 nights total) 
• Check-in time: after 15:00 PM / Check-out time: before 11:00 AM
• Approximately 5.4 KM to the venue

※ Images on this page are for reference only. Room layout and decor may vary due to on-site adjustments. Actual room conditions are subject to what is provided on site.

【Accommodation Rules】

• Check-in time: 16:00 / Check-out time: 11:00

• Pets are not allowed
• Items in the room are the property of this hotel. If damaged or lost, compensation will be charged at cost.
• Check-out time is before 11:00 noon. If you exceed the stay period, additional rest charges will apply.
• Luggage storage service is available. Please carry valuables with you, as we are not responsible for safekeeping.
• If your travel plans are affected by force majeure on the reserved stay dates (for example, a land typhoon warning issued in Taiwan), the deposit will be fully refunded.
• For extra guests or extra beds, please contact the front desk staff by phone

■ Exquisite Twin Room | Breakfast Included | Max 2 Guests

• Room size: 33 m²
• Room amenities: Wake-up Call Service, Electric Kettle, Air Conditioning, TV, Shower, Bathroom, Hairdryer, Toiletries, Free Wi-Fi, Free Instant Coffee, Bottled Water.

■ Train Boarding Information:

Nangang Station ( 南港火車站 ) / Songshan Station ( 松山火車站 ) ↔︎ Taitung Station ( 台東火車站 )

※ Guide for bringing a bicycle on board (Taiwan Railway - Bicycle & Passenger Train)

※ Preparation before departure (2 weeks before the trip)

※ Receive your identification pass: Please check the email address used when placing the order for the "Boarding Information Email."

※ Print your identification pass: Print out the paper copy of the "identification pass" attached in the email (required for station entry and exit inspection).

※ Diagram of Bicycle-friendly Train (Board with Unbagged Bikes) :

※ Bicycle Restrictions & Regulations:

※ Only standard bicycles and electric-assist bicycles (non-lead-acid battery models) are allowed.

※ Electric-assist bicycles may be brought on board after removing the battery or turning off the power; the battery must not be reinstalled or powered on before exiting the station.

※ Electric bicycles, tandem bikes, modified bikes, and similar models are not eligible for this service.

※ Bicycle packing requirements for non-Bicycle & Passenger Trains (must be completed before entering the station)

※ The bicycle must be packed before entering the ticket gate, and the packing must comply with the following regulations:

※ 1. A standard bicycle bag must be used: The bicycle must be fully enclosed with no parts exposed. Plastic bags, cloth bags, or other substitute packaging are not allowed.

※ 2. Size limits:

※ Maximum length on any one side: No more than 150 cm

※ Total of length + width + height: No more than 220 cm

※ 3. Station entry/exit and boarding procedures:

※ 【Entering the station】: Before entering the ticket gate, the bicycle must be completely packed into the bicycle bag.

※ 【Inspection】: Use the staffed ticket gate and present the printed "identification pass" for inspection by station staff.

※ 【Exiting the station】: Keep the bicycle properly packed throughout the entire process. It is strictly prohibited to remove the bicycle from the bag before exiting the ticket gate.

※ Friendly reminder: Please remember to carry the printed paper identification pass with you and arrive at the station early to allow enough time for packing and inspection!

※【Train Ticket Pre-Order and Seat Reservation Notes】

• Pre-order product terms: This transfer service is a pre-order product.
• Bicycle Rules: On "Bicycle & Passenger Trains", full bikes can be brought directly into the carriage without folding or packing. On non-Bicycle & Passenger trains, bikes must be packed using a standard bicycle bag according to the above regulations.
• Estimated departure time slots: The outbound train is expected to depart between 08:00 - 09:00; the return train is expected to depart between 14:00 - 15:00.
• Seat reservation process and results: After payment for the order is completed, Bicycle & Passenger Train seats will be prioritized for your booking. Train tickets will be reserved 2 months before departure. Seat availability and the actual train schedule are subject to the final reservation result (100% successful reservation is not guaranteed). If tickets are unavailable during the originally expected time slot, other suitable Bicycle & Passenger Train departures on the same day will be prioritized as replacements.
• If seat reservation is unsuccessful: If Bicycle & Passenger Train seats cannot ultimately be reserved, you will be proactively adjusted to "other train types" or "private vehicle transfer". If the adjusted transportation cost is lower, the difference will be refunded after deducting a handling fee of NT$125/person; if there is no price difference or if the replacement transport costs more, no additional fees will be charged, ensuring your trip proceeds smoothly and comfortably.
• Boarding information notice: Exact boarding information (including train seat reservation results and departure times, or private vehicle transfer details) will be sent to your email 2 months before departure. Please refer to the email notification at that time for detailed arrangements and monitor your inbox closely.
• Special Reminder: If Bicycle & Passenger Train seats are not successfully reserved, bicycles must be disassembled and packed for all alternative transport options. If you cannot accept disassembling your bike, we recommend purchasing the "Bicycle Freight Service" or carefully evaluating your purchase.

※ The above information is for reference only. Actual details are subject to the final itinerary documents. AsiaYo reserves the right to change product contents and the final right of interpretation.

• Taipei pickup point ↔︎ Taitung Siwei Night Market ( 台東四維夜市 )（會場周邊）
• Kaohsiung pickup point ↔︎ Taitung Siwei Night Market ( 台東四維夜市 )（會場周邊）
• Hsinchu pickup point ↔︎ Taitung Siwei Night Market ( 台東四維夜市 )（會場周邊）

■ Taipei pickup point information is as follows:

• LAVA 277 Bicycle ( LAVA 277 自轉車 )
• LEADER Maokong Assembly (LEADER貓纜集合)
• Fun3sport ( Fun3sport 瘋三鐵 )

■ Kaohsiung pickup point information is as follows:

• Kaohsiung Vertex Sport Training Center ( 高雄丸鐵運動訓練中心 )

■ Hsinchu pickup point information is as follows:

• De CYCLE | Hsinchu ( 風城單車 )
• Senior Bike Life Center ( 老學長單車生活館 )
• Light Bike ( 輕車熟路 )

Bicycle Collection Time Window

• Package contents: 1 bicycle + protective packing materials (on-site packing required by yourself)

■ Outbound information

• Bicycle drop-off point: Drop off your bicycle between 2027/4/13 - 2027/4/20
• Bicycle pick-up point Taitung Siwei Night Market ( 台東四維夜市 )（會場周邊）: Time is subject to the event organizer's arrangement. The transport provider will announce it separately in the notice email.

■ Return information

• Bicycle drop-off point Taitung Siwei Night Market ( 台東四維夜市 )（會場周邊）: Drop off on the day the race ends
• Bicycle pick-up point: Pick up between 2027/4/27 - 2027/5/4

※ The transport provider will email the bicycle drop-off/pick-up instructions and operating steps to the email address used for your order no later than the day before bicycle collection

※ Improperly packed items will not be accepted for transport (bike disassembly is not required)

※ When handing over the bicycle before and after the race, the sender must properly protect the fragile parts of the bicycle to prevent scratches during transport.

Terms of Use

【Bicycle Shipping Service Notice】

Thank you for choosing the bicycle shipping service. The carrier will provide you with high-quality, safe, and reliable transport service during the event. Please read the following instructions carefully before purchasing and shipping your bicycle:

I. Transport Method Description

1. Bicycle transport vehicle: The most suitable transport arrangement will be provided based on the cooperating service provider and the needs of each event.
2. Bicycle securing: Professional securing methods that meet safety standards will be used according to the type of transport vehicle and event specifications.
3. Bicycle collection locations: Designated bicycle collection points are set according to different events or cooperating service providers.
4. Bicycle protection measures and shipping regulations: Please refer to the actual announcement for the specific event or service provider.

＊If wrapping is required for the event, the sender must comply with the following regulations: To reduce risks caused by unexpected vibration or collision during transport, "unwrapped bicycles" are strictly refused for this event.

(1) Protection for fragile parts: When handing over the bicycle before and after the race, the sender must properly protect the fragile parts of the bicycle to prevent scratches or collisions during transport.

(2) Mandatory wrapping standard: The bicycle wrapping must cover at least the 6 key parts shown in the image (please refer to the illustration below).

II. Safety and Insurance Plan

Professional cargo transport insurance is purchased in accordance with the law for the entire transport process. However, actual claim regulations are still subject to the final insurance policy content purchased for the specific event.

1. During bicycle handover and pick-up, on-site staff will conduct complete inspections and photo records to ensure delivery safety at every stage.

III. Bicycle Shipping Notes

When handing over the bicycle, please remove all accessories that are not fixed with screws from the bicycle yourself (including rear bottle cages). Mounts may remain, but this service is not responsible for safekeeping if they are lost or damaged.

【On-Site Bicycle Handover and Pick-Up Procedures and Notes】

I. Shipping Inspection and Photo Process

1. Pre-race bicycle handover: On-site staff will confirm the shipper's information. After both parties verify the bicycle condition, the customer must take photos and upload them to the inspection form. Staff must confirm that the customer has completed this step before accepting the bicycle.

2. Race venue bicycle pick-up: The recipient presents the order. After on-site staff confirm the order is correct and both parties verify the bicycle condition, the customer must take photos and upload them to the inspection form as a pick-up record before the bicycle can be collected.

3. Post-race bicycle handover: On-site staff will confirm the shipper's information. After both parties verify the bicycle condition, the customer must take photos and upload them to the inspection form. Staff must confirm that the customer has completed this step before accepting the bicycle.

4. Post-race bicycle pick-up: The recipient presents the order. After on-site staff confirm the order is correct and both parties verify the bicycle condition, the customer must take photos and upload them to the inspection form as a pick-up record before the bicycle can be collected.

II. Reminder of Fees Arising from On-Site Operations

1. Late bicycle handover or pick-up: During the event, those who fail to hand over or pick up the bicycle within the specified time will be charged a service fee of NT$500. (This limitation does not apply if affected by scheduling adjustments made by the event organizer.)

2. Overdue storage fee: If the bicycle is not collected within the announced post-race (or post-event) pick-up time, a storage fee of NT$50 per bicycle per day will be charged starting from the following day after the deadline. The bicycle can only be collected after all related fees are paid. Storage is available for up to 1 month; if it exceeds 1 month, the storage fee will be changed to NT$100 per bicycle per day starting from the day after the 1-month overdue date.

※ AsiaYo will entrust Leader to assist with bicycle transport. Relevant regulations are subject to Leader's official information. Learn more

※ This bicycle shipping service is provided by the cooperating transport service provider "Leader," which is responsible for the actual bicycle collection, transport, and return service. AsiaYo acts as a booking intermediary to assist travelers in completing reservations and relaying information. Relevant bicycle collection and return rules, packing regulations, claim limits, etc. are all subject to Leader's officially announced version. If there are any changes, please refer to Leader's latest announcement. (For the full insurance claim terms, please refer to: Learn more)

※ The above information is for reference only. Actual content is subject to the final itinerary documents. AsiaYo reserves the right to change product content and the right of final interpretation.

【Included in the Package】

※ The cost and content of the trip will depend on the option you choose.

【Not Included】

• 2027 Challenge Taiwan race entry.
• Round-trip international airfare is not included.
• Personal passport application fees, some meals, fees for use of other activity facilities, personal expenses, and transportation costs. (For example: beverages, alcohol, laundry, telephone, telegrams, and personal transportation expenses)

※ It is recommended that you purchase your own travel insurance additionally (children under 15 are not eligible for travel insurance according to regulations).

【Insurance Service Information】

Travel agency liability insurance: This itinerary has been insured with the relevant travel agency liability insurance in accordance with regulations.

※ In order to process enrollment and claims related to the "travel agency liability insurance," our company will collect necessary personal information from you and your accompanying travelers, including name, ID number (or passport number), date of birth, and contact phone number. Please confirm that the information provided for yourself and your accompanying travelers is accurate and correct, and agree that AsiaYo may provide the above information to the insurance company for enrollment processing. If false information is provided or if you refuse to provide the information, it may result in inability to process claims, and the related responsibility shall be borne by you.

【Cancellation Policy】

■ Refund policy (refund amount is calculated based on the "actual total order amount"):

• Cancellation 90 days or more before the event date (inclusive): 70% of the total order amount will be refunded.
• Cancellation 60 to 89 days before the event date (inclusive): 50% of the total order amount will be refunded.
• Cancellation within 59 days before the event date: No refunds will be accepted.

■ Traveler list changes:

• 14 days or more before the event date (inclusive): You may contact AsiaYo customer service to change the traveler list.
• Within 13 days before the event date: Traveler changes will not be accepted.

※ If you need a refund or change, please contact AsiaYo customer service within the time limits stated above for assistance and confirmation of related matters. AsiaYo customer service hotline: 886-2-77550575.

※ The above information is for reference only. Actual content is subject to the final itinerary documents. AsiaYo reserves the right to change product content and the right of final interpretation.

AsiaYo Sports Travel Booking Service Process

1. Book online and submit your order: Choose your preferred accommodation and transfer package on the AsiaYo platform and complete the booking.
2. Order information form sent: AsiaYo will send the "Order Information Form" by email within 48 business hours.
3. Fill in the order information: After receiving the email, please be sure to complete and return the required information within 24 hours so that accommodation and transfer arrangements can be made.
4. Receive final itinerary information: 5 to 7 days before check-in, AsiaYo will update and send you the final detailed itinerary information.
5. On-site check-in and hotel stay: On race day or at hotel check-in, please be sure to bring the original copy of your "passport/ID document" for hotel check-in procedures.

★Friendly reminder: We recommend that you keep a close eye on your email inbox (including the spam folder) after placing your order so you don't miss any important registration deadlines!