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asiayo

Privacy Policy

The scope of application of privacy protection policy:

The website of the company (hereinafter referred to as AsiaYo): including asiayo.com, host.asiayo.com, affiliate.asiayo.com, AsiaYo App and the service websites and application software provided by AsiaYo by third-party operators.


The content of the privacy protection policy includes how AsiaYo handles the identification information collected when users use the website services, as well as any identification information shared by third parties (including cooperative and outsourced vendors, etc.) when they cooperate with AsiaYo.


The privacy protection policy does not apply to companies or website groups other than AsiaYo, and non-AsiaYo ​​employees or managers. For example, if you use related services not provided by AsiaYo, these vendors may also collect your personal information.


For the personal information you voluntarily provide, these non-AsiaYo-related information service providers or linked websites have their own privacy protection policies, and their data processing measures do not apply to AsiaYo's privacy protection policies.


If you personally disclose your personal information in any information service provided by AsiaYo (for example, chat rooms, discussion areas or message boards on social media), it does not apply to AsiaYo privacy without the protection of encryption.

Collect, process and use personal data:

Purpose of collecting personal data: operating reservation-related business and database management, customer management and services, consumer protection affairs, statistical investigation and analysis, marketing business (including affiliated companies, cooperative vendors, joint marketing business), credit card or debit card management , Collection, processing and utilization of personal data, accounting management, accounting and related services, fiscal and taxation administration, coordination with the Ministry of Finance's electronic invoice integration services, other financial services, and provision of electronic invoice value-added services for non-government agencies required by law or supervision , Various preferential measures or event information, handling company internal control and auditing, handling market surveys, service-related surveys, statistics, and analysis, as a reference for improving and enhancing the company’s service quality, or de-identified "reservation behavior" "Information" is provided to a third party for behavioral analysis, or to academic institutions for non-profit purposes; other operations are in line with business registration items or the business specified in the articles of association, other contracts, affairs or business similar to contracts or legal relationship management, Other consulting and advisory services, etc.


Personal data categories: including but not limited to the name, age, gender, date of birth, address, contact phone number, email address, ID card, bank account number, account name, communication information, payment related of the customer (or occupant) Information, other sufficient identification documents, financial card, credit card number, electronic invoice number and consumption time, consumption details and other invoice data, service use behavior data, other (emails, website messages, track information automatically recorded by the system) )Wait.


Personal data use period: the validity period of the members of this website, the duration of the collection for the specific purpose, the period required by relevant laws and regulations (such as the Commercial Accounting Law, etc.), the retention period necessary for the execution of the business, or the preservation of the data according to individual contracts best before.


Personal data utilization area: the corresponding area of ​​the company's business operations and the location of the server host.


Personal information to be used: the company, the company’s affiliates, and the company’s outsourcing and third-party vendors (for example: vendors that provide logistics, cash flow or event gifts, display items); if the company and other vendors jointly collect It is stated in the collectively collected activity.


Use personal data: use the data we collected in accordance with the scope of the collection purpose and this privacy policy.


Ways to exercise personal data rights: in accordance with Article 3 of the Personal Data Protection Law (hereinafter referred to as the Personal Information Law), you have the right to inquire about or request access to your personal data, request to make copies, request supplements or corrections, request to stop collecting, The right to dispose of, use, or request deletion, except in the case of a proviso in Article 10 of the Computer-Processed Personal Data Protection Law. If you do not provide correct personal information, AsiaYo may not be able to provide you with related services for specific purposes. Personal information optional description: When the company collects personal information, relevant web pages or documents indicate optional ones, only to provide you with more experience using this website, and do not affect your rights and interests in using this website. Ways to exercise personal data rights: in accordance with Article 3 of the Personal Data Protection Law (hereinafter referred to as the Personal Information Law), you have the right to inquire about or request access to your personal data, request to make copies, request supplements or corrections, request to stop collecting, The right to dispose of, use, or request deletion, except in the case of a proviso in Article 10 of the Computer-Processed Personal Data Protection Law. If you do not provide correct personal information, AsiaYo may not be able to provide you with related services for specific purposes. Personal information optional description: When the company collects personal information, the relevant webpage or document states that it is optional, only to provide you with more experience using this website, and does not affect your rights to use this website.


If you use your social media account (hereinafter referred to as "social media account") to register as a user of this website, or link your account with your social media account, or use any of AsiaYo's social functions , We may access the information you voluntarily provide to the social media account provider under the social media account provider’s policy, and we will continue to manage and use relevant personal data in accordance with this privacy policy. AsiaYo will collect your personal identification information when you register for an account, use AsiaYo-related products, services, events or rewards, and AsiaYo can also obtain personal information from business partners.


In order to protect your rights, guests will automatically become members after the first transaction is confirmed.


In addition to the above, AsiaYo will keep relevant records generated by the server itself when you browse or query the Internet, including the IP address of the connected device, the time of use, the browser used, the browsing and clicking data records, etc. AsiaYo will mark the browsers of individual users and summarize the web pages browsed by users' browsers in AsiaYo. Please note that websites linked to AsiaYo may also collect your personal information.


For the personal information you voluntarily provide, these advertisers or linked websites have their own privacy protection policies, and their data processing measures do not apply to AsiaYo's privacy protection policy, and AsiaYo does not bear any joint liability. AsiaYo will send commercial materials or emails to you beforehand or after registering and logging in to obtain your consent. In addition to indicating that the information or e-mails are sent by AsiaYo, AsiaYo will also provide on this website, e-mail or other methods how you can stop receiving these materials or e-mails and instructions.

Collect, process and use personal data:

In order to provide you with a better user experience, we have used the cookies technology to provide some information through the browser. Cookies include:


  • Essential Cookies-Cookies required for website operation, users can browse AsiaYo and use website services.

  • Functional Cookies-Mainly used to remember how users use - AsiaYo settings (including input information or selection items) to provide users with personalized functional services.

  • Performance Cookie-helps us optimize the performance of the website by recording user experience, and may use third-party technology to track and analyze usage information so that we can understand how users use the website or provide error messages encountered by users So that we can fix the problem.

  • Advertising Cookies to the ads usage.


If you choose not to agree to our cookies policy, you can turn off the cookies through the settings of your browser, but after you refuse cookie access, you may not be able to use the important functions of this website or browse certain content normally, and you may be asked Re-enter your login information. For identification in the future, when you use the services of this website, the company may set and access cookies on your computer to collect information about your use of the website and possible other online activities, as well as different websites and applications Program information. Such third parties directly collect data from your web browser, and the third party's processing of such data shall be subject to their privacy policy. By implementing these interest-based advertising choices, you may still receive advertisements, but if you cancel the settings, the network will no longer send advertisements that match your interests. You also need to know that logging out of a member account or terminating a member does not mean quitting personalized advertising.

Data Protection

AsiaYo website hosts are equipped with various information security equipment such as firewalls, anti-virus systems and necessary security protection measures to protect the website and your personal data. Strict protection measures are adopted. Only authorized employees who provide you with related products or the scope of service needs can have the right to access your personal data with restriction. If there is a violation, people who access your data will be punished by relevant laws.


In order to protect the security of your account and personal data, please do not arbitrarily provide your personal account and password to a third party or allow a third person to apply for an account and password with your personal data. Otherwise, you will bear the relevant responsibilities. If your account and password are in danger of being leaked, please change your password immediately, or notify the company to suspend the account (the company may request to verify your personal information). The Internet is not a secure information transmission environment. Please avoid providing sensitive personal information to others or publicly revealing it on the website when you use this website.


In the transmission process, we use the Transport Layer Security (TLS) encryption mechanism to ensure the security of data transmission, and prevent illegal intrusion through the firewall mechanism to prevent your personal data from being illegally accessed.


When this website entrusts a manufacturer to assist in the collection, processing or use of your personal data, it will do its best to supervise and manage the outsourced manufacturer or individual.

Outsourcing Links

The pages of the AsiaYo website provide Internet links to other websites. You can also click on the links provided by the AsiaYo website to enter other websites. However, the privacy protection policy of the AsiaYo website is not applicable to the linked website. You must refer to the linked website Privacy protection policy.

Access or modify your information

You can log in to your member to modify basic information at any time or you can submit a confirmed identification document. Customer service hours: weekdays (Monday ~ Friday): 09:00 ~ 22:00; holidays (Saturday/Sunday and Consecutive holidays): 12:00 ~ 18:00, call the customer service hotline+886-2-7755-0575, and ask AsiaYo for the reserved member personal information.


  • Inquiry or request to read.

  • Make a copy or duplicate .

  • Add or correct it .

  • Stop collecting, processing or using.

  • Delete it.


If you entrust another person to act as the applicant, please provide a valid proof of identity for verification.


If you apply for deletion of your personal data, you will be deemed to have terminated your membership account and stop providing all AsiaYo membership services, and you will not be able to check, compare, or apply for certification of related membership data in the future.


If you apply to stop the collection, processing or use of their personal data, if you have ongoing business contacts with the company or AsiaYo website, you know and agree that the company will stop collecting personal data for members after all transactions have ended processing or utilization.


You can also log in to your account and password on AsiaYo's "Member Services" page to view your personal data files online. If a member entrusts someone to log in on his behalf, the member will take full responsibility.

The protection of the juveniles

The AsiaYo website is not specifically designed for adults/children. When minors use the AsiaYo website, if they agree to collect and use their personal information on the AsiaYo website, they should do so with the consent of their legal representative or guardian. The legal agent or guardian may request the company to stop the collection, processing and use of specific accounts and related personal data at any time.

Revision of privacy protection policy

This privacy policy will be revised at any time in response to needs. If there is any revision, AsiaYo will notify you of the relevant major changes via the email or text message you provide, and announce it on the AsiaYo website so that you can read it on the AsiaYo website at any time.


If you do not agree to such changes or modifications, please stop using the AsiaYo website and services, and notify the company to stop collecting, processing and using your personal data in accordance with this privacy policy.

Contact Us

If you do not agree with the content of the above statement, please do not provide your personal information on the AsiaYo website. In addition, most services on the AsiaYo website can be browsed without providing your information. This does not affect your information browsing rights. If you protect this privacy If you have any questions about the policy, please contact our company directly. Please contact us via the following method: Email: customer@asiayo.com

Customer Services
Mon - Fri 09:00 ~ 22:00 (UTC+8)
Sat - Sun & Holidays 12:00 ~ 18:00 (UTC+8)
Phone: +886-2-7755-0575
Fax: +886-2-2784-5272
Email: customer_us@asiayo.com
AsiaYo
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