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  1. Home
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  3. Vietnam
  4. Hanoi
  5. Silk Queen Grand Hotel
Hotel

Silk Queen Grand Hotel

, 36 Lo Su St, Hoan Kiem, Hoan Kiem District, Hanoi, 10000
Reception
Reception
Room
View more (20 photos)
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Reception
20
Star-rated Hotel
Top-level services and facilities, exquisite meals, give you luxurious enjoyment!

Location

Address: , 36 Lo Su St, Hoan Kiem, Hoan Kiem District, Hanoi, 10000
(After a booking is confirmed, the complete address can be found in the Booking Success Letter.)

Nearby landmarks

Thang Long Water Puppet Theatre
157 m
Ceramic Road
174 m

Room type

no_bnb
Please select dates to view room types and rates

Services & Facilities

Popular Facilities
Baggage deposit(Free)Laundromat(Free)Drying machinesPortable WiFiLocker(Free)Airport pick-up(Paid service)No smokingWheelchair accessibleElevatorDry cleaning(Free)
Services & Facilities
Public Area WiFiBusiness centerPlug adapterConcierge service
Entertainment
Bike rental(Free)BBQ equipment(Free)Ticket resaleGymSteam roomSauna
Language Support
English

Check-in Information

Early check-in is not allowed

Check-in Rules

Check-in time14:00Check-out time12:00
Invoice / receipt
According to Ministry of Finance, R.O.C. Letter No.821481937, AsiaYo will provide the electronic receipt of the travel agency within 2-5 working days after check-out, and will send it to your member's mailbox by email.
House Rules
Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedCashless transactions are availableSafety features at this property include a fire extinguisher and a first aid kit
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in.
Pool access available from 6:30 AM to 11:00 AM.Cashless payment methods are available for all transactions.At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.The negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in.
Airport shuttle fee: VND 400000 per vehicle (one-way)Rollaway bed fee: VND 400000.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Cancellation Policy

How do I know the cancellation policy for this room type?
There will be different cancellation rules for each room type. You can see the detailed regulations by clicking the Cancel Policy or the free cancellation text in the room type information.
What should I do if I want to amend or cancel this booking?
Once a booking is complete, you will find a link to the member center in your booking confirmation email where you can check/print your booking details or cancellations. If you want to modify your order, please cancel the original order first and then set up a new one.
Refund Information
For refunds due to cancellations or early checkouts will refund your original payment method (including credit card, ATM transfer and digital wallets) as long as the refund policy are complied with. Please allow a few business days after we receive the item to process your return and credit your payment. Refund timeline to credit cards depends on the progress of individual credit card companies in their account settlement, which would take about 3 to 14 working days. ATM refund would take about 3 to 5 working days. The refunds of e-wallets, digital wallets, or the other payment system will base on the service provider.

Description

Near Hoan Kiem Lake Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless i...

Description

Near Hoan Kiem Lake Treat yourself with massages, body treatments, and facials. ...
Partial content is generated by automatic translation for reference only. The original content in the language of the accommodation's location shall prevail.

FAQs

▶ What are some attractions or landmarks near Silk Queen Grand Hotel?

Silk Queen Grand Hotel is located in Hoan Kiem District, Hanoi, Vietnam. Nearby attractions and landmarks include Ceramic Road and Thang Long Water Puppet Theatre.

▶ What is the price to stay at Silk Queen Grand Hotel?

Please select your expected check-in date to see the price of each room type and plan at Silk Queen Grand Hotel.

▶ What are the check-in and check-out times for Silk Queen Grand Hotel?

The check-in time for Silk Queen Grand Hotel is 14:00 and the check-out time is 12:00. Please adhere to the check-in/check-out times for the best possible accommodation experience.

▶ What kind of quality services or facilities does Silk Queen Grand Hotel offer?

You can find the services and facilities available at Silk Queen Grand Hotel in the 'Services and Facilities' section below the accommodation information page. See the full content of the 'Popular Services and Facilities' item.

▶ Does Silk Queen Grand Hotel have parking available?

When you travel to Hanoi by car, you can check the "Services and Facilities" section of the accommodation page, view the "Transportation Services/Facilities" item to see if Silk Queen Grand Hotel provides free/paid parking, if there are other parking lots nearby, and other related transportation service information. If it is not displayed in the "Services and Facilities" section, it means this service is not provided.

▶ Does Silk Queen Grand Hotel have public area Wi-Fi available?

If you are planning to stay at Silk Queen Grand Hotel for your trip and want to confirm whether there is a public network available, you can refer to the “Services and Facilities” section on this information page and check the “Services and Facilities” content items to see if Silk Queen Grand Hotel offers public area Wi-Fi or other network-related services such as public computers. If it is not displayed in the “Services and Facilities” section, it means that this service is not provided.

▶ Does Silk Queen Grand Hotel provide breakfast?

Please check the booking options based on the selected room type and plan to see if there is an option that includes breakfast, or confirm whether the accommodation has an on-site restaurant. The actual situation should be based on the details and announcements of the service information.

Need assistance?

If you have any questions about this room or the booking process, our customer service team is happy to help!

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