Melia Hanoi

According to Ministry of Finance, R.O.C. Letter No.821481937, AsiaYo will provide the electronic receipt of the travel agency within 2-5 working days after check-out, and will send it to your member's mailbox by email.

Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationSpecial cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)This property accepts credit cards, debit cards, and cashThis property uses eco-friendly cleaning productsThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomThis property is professionally cleanedPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. This property's parking fee is waived for the first 4 hours. After that, the fee is VND 30,000 per hour This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Pool access available from 7:00 AM to 7:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 9 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. A car is not required for transportation to and from this property. The property is professionally cleaned.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Fee for buffet breakfast: approximately VND 571725 for adults and VND 277200 for childrenAirport shuttle fee: VND 1890000 per vehicle (one-way, maximum occupancy 3)Early check-in is available for a fee (subject to availability)Late check-out is available for a fee (subject to availability)Rollaway bed fee: VND 1843380.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.