House Rules
【Check-in rules】
■ In accordance with Article 15 of the "Smoking Hazard Prevention Act", and to provide a good and healthy environment, the museum is completely non-smoking. Violators will be fined up to NT$10,000 and cleaning fees of NT$3,000 according to law.
■ Please be sure to bring the occupant's (must be over 20 years old) personal identification document to check in.
■ After 22:00 at night is a quiet period, please stop all noisy activities, walk in and out lightly, close the door carefully, and lower all volumes so as not to disturb other passengers.
■ Please take good care of the equipment and items in the museum. If they are damaged or lost, they must be compensated according to the price.
■ In accordance with Articles 10 and 11 of the "Regulations on the Prevention and Control of Drug Hazards", the possession and use of drugs and related improper entertainment are strictly prohibited.
■ In accordance with the "Regulations on the Control of Guns, Ammunition, and Knives", it is strictly forbidden to bring firearms or other illegal and prohibited items into the museum.
■ Open-air/underground level parking lot, the number of parking spaces is limited, no reservation service is provided.
■ Borrowing services for baby accessories and extension cords. Due to the limited quantity, there is no guarantee of availability. If you need to confirm, please contact us by phone.
■ Free luggage storage service (storage service only provides location storage, please carry and keep valuables and belongings by yourself, if there is any loss, damage or theft of the storage items, we will not be responsible for compensation.)
【Explanation of additional fee】
■ Only Nishimachi Room (Twin Bed), Nishimachi Room (King Bed), West Station Suite (Family Room), West Station Suite (Family Room with Barrier Free), West Station Suite (Quadruple Room) can add more people, limit one extra person bit.
■ Free for children under 5 years old (inclusive), no extra bed, no breakfast, no equipment.
■ 6-12 years old (inclusive) charge TWD$600/person, extra bed, breakfast not included, amenities included
■ 13 years old (inclusive) and above will be charged TWD$1000 per person with an adult, with an extra bed, breakfast not included, and amenities included
[Tips for pet accommodation]
■ Bringing pets must be in the order notes or call in advance to inquire and charge on-site, and inform the hotel in advance.
■ Large dogs TWD$899/piece, small and medium-sized dogs & cats TWD$599/piece, and small gifts are provided for pets, please contact the counter (excluded during Chinese New Year). Additional charges may apply if items are damaged or heavily soiled
★Pet VIPs can move freely in friendly rooms and in the lobby. Parents are requested to read and abide by the following contents before moving in.★
Parents (and accommodation guests are the same below)
． The number of pets allowed per room is limited to 2 (limited to dogs & cats).
． Please be sure to remove insects and fleas and take a bath before pets move in.
． If the pet does not have the habit of urinating at a fixed point, gentlemen must take it politely, and ladies should love to use diapers to keep the room clean.
． Pets can only enter designated friendly rooms and hotel lobby, and other non-friendly rooms and floor corridors are not open to pets. When getting along with other pets, the owner should take good care of them to avoid accidents.
． In addition to friendly rooms, in other public areas (such as: corridors and elevators on friendly room floors), pets should be placed in carts or baskets when going out, and please lead them on a leash when they land to ensure the safety of pets, other guests, and hotel service colleagues.
． Do not leave pets alone in the room unattended to avoid accidents.
． In order to make each guest have a comfortable accommodation environment, pets are not allowed on the bed.
． If the pet will bark in an unfamiliar environment, please try to appease the pet so as not to affect the rights and interests of other tenants.
． Please dispose of pets immediately after defecating around the hotel or in the room or toilet, and provide a comfortable environment for the next pet guest.
． Parents are solely responsible for the behavior of pets. If pets cause damage to the hotel or the facilities in the room, or cause injuries due to aggressive behavior, or violate the provisions of this check-in notice, parents must bear the subsequent relevant compensation responsibilities.
． The extra pet bed, food bowl and other non-gift pet accessories provided by the pet project, if they bring it back by themselves, parents must pay according to the price.
． If you find pet hair on the bed after check-out, or defecate anywhere in the room, and the cleaning cannot be completed within that date, you will be charged an additional night at the original price. If the sheets, quilt covers, pillows, throw pillows, etc., or guest room facilities are damaged by pets, making them unusable, compensation shall be made at the price.
． Please abide by the above "Instructions for Checking in Pets" to protect the rights and interests of each VIP.
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