Public Area WiFiPlug adapterConcierge serviceVending machine
Entertainment
Ticket resale
Transportation
Attached parking lot(Paid service)Accessible parking spacesEV charging station
Food & Drink
Public water fountainsMicrowave
Language Support
English
Check-in Information
Early check-in is not allowed
Check-in Rules
Check-in time14:00 - 00:00Check-out time10:00
Invoice / receipt
According to Ministry of Finance, R.O.C. Letter No.821481937, AsiaYo will provide the electronic receipt of the travel agency within 2-5 working days after check-out, and will send it to your member's mailbox by email.
House Rules
Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationGuests must contact this property in advance to reserve onsite parkingThis property accepts credit cards and debit cards; cash is not acceptedThis property reserves the right to pre-authorize the guest's credit card prior to arrival.Cashless transactions are availableOnsite parties or group events are strictly prohibitedLong-term renters welcomeThis property uses a grey water recycling system and eco-friendly cleaning productsSafety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lightingThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property offers transfers from the ferry terminal, airport, train station, and bus station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The check-in location differs from the property location. Check-in location: [21 Viaduct Harbour Avenue AKL (Same building as Sofitel Viaduct)]. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of NZD 0.00 at check-out. Information provided by the property may be translated using automated translation tools. Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. A car is not required for transportation to and from this property. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: NZD 250 per accommodation, per stayBreakage deposit: NZD 250 per stayA damage deposit of NZD 250 will be collected before check-in. We have included all charges provided to us by the property. Fee for continental breakfast: approximately NZD 19 to 52 for adults, and NZD 19 to 52 for childrenAirport shuttle fee: NZD 50 per person (one-way)Airport shuttle fee per child: NZD 25 (one-way), (from 4 to 12 years old) Covered self parking fee: NZD 45 per nightNearby parking fee: NZD 50 per night(328 ft away; open 24 hours)Early check-in is available for a fee (subject to availability)Late check-out is available for a fee (subject to availability)Crib (infant bed) fee: NZD 20.0 per dayRollaway bed fee: NZD 100.0 per dayPool fee: NZD 25 per daySpa fee: NZD 25 per dayCredit card charges are subject to a surcharge of 3.10 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Cancellation Policy
How do I know the cancellation policy for this room type?
There will be different cancellation rules for each room type. You can see the detailed regulations by clicking the Cancel Policy or the free cancellation text in the room type information.
What should I do if I want to amend or cancel this booking?
Once a booking is complete, you will find a link to the member center in your booking confirmation email where you can check/print your booking details or cancellations. If you want to modify your order, please cancel the original order first and then set up a new one.
Refund Information
For refunds due to cancellations or early checkouts will refund your original payment method (including credit card, ATM transfer and digital wallets) as long as the refund policy are complied with. Please allow a few business days after we receive the item to process your return and credit your payment. Refund timeline to credit cards depends on the progress of individual credit card companies in their account settlement, which would take about 3 to 14 working days. ATM refund would take about 3 to 5 working days. The refunds of e-wallets, digital wallets, or the other payment system will base on the service provider.
Description
Near Sky Tower
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area. Additional amenities at this hotel include a living plant wall, a banquet hall, and a ven...
Description
Near Sky Tower
Make use of convenient amenities such as complimentary wireless i...
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Need assistance?
If you have any questions about this room or the booking process, our customer service team is happy to help!