According to Ministry of Finance, R.O.C. Letter No.821481937, AsiaYo will provide the electronic receipt of the travel agency within 2-5 working days after check-out, and will send it to your member's mailbox by email.
House Rules
Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedCashless transactions are available This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Guests will receive an email within 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in. Information provided by the property may be translated using automated translation tools. Only registered guests are allowed in the guestrooms. Cashless payment methods are available for all transactions.At check-in, guests must provide a record of full COVID-19 vaccination.The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in. You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: MYR 3.00 per accommodation, per night We have included all charges provided to us by the property. Airport shuttle fee: MYR 191.16 per vehicle (one-way, maximum occupancy 4)Late check-out is available for a fee (subject to availability)Crib (infant bed) fee: MYR 50.0 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Cancellation Policy
How do I know the cancellation policy for this room type?
There will be different cancellation rules for each room type. You can see the detailed regulations by clicking the Cancel Policy or the free cancellation text in the room type information.
What should I do if I want to amend or cancel this booking?
Once a booking is complete, you will find a link to the member center in your booking confirmation email where you can check/print your booking details or cancellations. If you want to modify your order, please cancel the original order first and then set up a new one.
Refund Information
For refunds due to cancellations or early checkouts will refund your original payment method (including credit card, ATM transfer and digital wallets) as long as the refund policy are complied with. Please allow a few business days after we receive the item to process your return and credit your payment. Refund timeline to credit cards depends on the progress of individual credit card companies in their account settlement, which would take about 3 to 14 working days. ATM refund would take about 3 to 5 working days. The refunds of e-wallets, digital wallets, or the other payment system will base on the service provider.
Description
Near KOMTAR
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Enjoy Malaysian cuisine at Copper Bar and Restaurant, a restaurant which features a bar/lounge, or stay in and take a...
Description
Near KOMTAR
Make use of convenient amenities, which include complimentary wirele...
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Need assistance?
If you have any questions about this room or the booking process, our customer service team is happy to help!