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Services & Facilities
Check-in Information
Check-in Rules
• Security deposit: RM200 (fully refundable upon checkout if no damages/issues)
• Damage to property: Guests are liable for costs of rectifying damage or soiling caused by accidental, deliberate, negligent, or reckless acts
• Personal belongings: Guests should keep valuables with them; Isabella Suites is not liable for loss of money or personal items
Prohibited items
• Animals of any kind
• Flammable, explosive, or hazardous materials
• Items with foul odour (e.g. durian)
• Unregistered firearms or weapons
• Articles linked to gambling, prostitution, smuggling, or illicit activity
• Illegal drugs or prohibited substances under Malaysian law (Possession of prohibited items may result in refusal of entry; guests are responsible for any related damages or losses)
Parking: Guests must contact property beforehand to register visitor parking QR
Health & Well-Being Policies
• Excessive noise/parties: Zero tolerance policy; disturbances may result in removal without refund
• Inappropriate behaviour: Any inappropriate action towards staff or others may lead to removal without refund (after investigation)
• Smoking: Strictly prohibited; RM200 cleaning fee applies if violated
Cancellation Policy
Description
Description
FAQs
▶ Does Agile Residence TRX by Isabella have parking available?
When you travel to Federal Territory of Kuala Lumpur by car, you can check the "Services and Facilities" section of the accommodation page, view the "Transportation Services/Facilities" item to see if Agile Residence TRX by Isabella provides free/paid parking, if there are other parking lots nearby, and other related transportation service information. If it is not displayed in the "Services and Facilities" section, it means this service is not provided.
▶ Does Agile Residence TRX by Isabella have public area Wi-Fi available?
If you are planning to stay at Agile Residence TRX by Isabella for your trip and want to confirm whether there is a public network available, you can refer to the “Services and Facilities” section on this information page and check the “Services and Facilities” content items to see if Agile Residence TRX by Isabella offers public area Wi-Fi or other network-related services such as public computers. If it is not displayed in the “Services and Facilities” section, it means that this service is not provided.
▶ Does Agile Residence TRX by Isabella provide breakfast?
Please check the booking options based on the selected room type and plan to see if there is an option that includes breakfast, or confirm whether the accommodation has an on-site restaurant. The actual situation should be based on the details and announcements of the service information.































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































