Phoenix Resort Pyeongchang

According to Ministry of Finance, R.O.C. Letter No.821481937, AsiaYo will provide the electronic receipt of the travel agency within 2-5 working days after check-out, and will send it to your member's mailbox by email.

Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashCashless transactions are availableSafety features at this property include a fire extinguisher and a smoke detectorThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property The photos are representative of rooms offered and may differ from the actual room received.
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property offers morning and afternoon check-in hours. Guests who check in 11 AM-1 PM must check out by 9 AM. Guests who check in 3-11 PM must check out by 11 AM.
Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. A car is recommended for transportation to and from this property. Cashless payment methods are available for all transactions.
Fee for buffet breakfast: approximately KRW 39000 for adults and KRW 25000 for childrenPet fee: KRW 60000 per accommodation (varies based on length of stay) Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.