According to Ministry of Finance, R.O.C. Letter No.821481937, AsiaYo will provide the electronic receipt of the travel agency within 2-5 working days after check-out, and will send it to your member's mailbox by email.
House Rules
Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedSpecial cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)Guests must contact this property in advance to reserve high chairThis property accepts credit cards and cashPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Additional fees may apply to children under the age of 3 for items such as extra bedding and meals when sharing existing bedding. The front desk is open daily from 8 AM - 10:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property offers pick-up service from 2 PM until 5 PM from Kawaguchiko Station. Guests must contact the property on arrival at Kawaguchiko Station to arrange the pick-up service. Guests booked in Half Board rates must check-in by 7 PM to receive dinner. Access to this property's indoor private bath (with Mt. Fuji views) is available on first-come, first-served basis and must be reserved at check-in. The fee is JPY 1,500 plus tax for 2 guests, valid for 30 minutes. Breakfast and dinner are served in the communal dining hall. Dinner may be served in-room at the property's discretion. Reservations are required for private bath/onsen. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation. Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities. You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property.
Reminder: All guests have to show passport to verify identity when checking in. Accommodation tax or bathing tax may be charged on-site depending on the city.
Cancellation Policy
How do I know the cancellation policy for this room type?
There will be different cancellation rules for each room type. You can see the detailed regulations by clicking the Cancel Policy or the free cancellation text in the room type information.
What should I do if I want to amend or cancel this booking?
Once a booking is complete, you will find a link to the member center in your booking confirmation email where you can check/print your booking details or cancellations. If you want to modify your order, please cancel the original order first and then set up a new one.
Refund Information
For refunds due to cancellations or early checkouts will refund your original payment method (including credit card, ATM transfer and digital wallets) as long as the refund policy are complied with. Please allow a few business days after we receive the item to process your return and credit your payment. Refund timeline to credit cards depends on the progress of individual credit card companies in their account settlement, which would take about 3 to 14 working days. ATM refund would take about 3 to 5 working days. The refunds of e-wallets, digital wallets, or the other payment system will base on the service provider.
Description
Near Lake Kawaguchi
Pamper yourself with onsite massages or enjoy recreation amenities such as hot springs.
Satisfy your appetite at the ryokan's coffee shop/cafe. A complimentary Japanese breakfast is served daily from 7:30 AM to 8:30 AM.
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Description
Near Lake Kawaguchi
Pamper yourself with onsite massages or enjoy recreation ame...
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Need assistance?
If you have any questions about this room or the booking process, our customer service team is happy to help!