After your booking is confirmed, the host will send the self-check-in instructions to the email address provided at the time of booking before your stay. For more information on self-check-in, please see "How do self-check-in?"
The host will send the self-check-in instructions to the email address provided at the time of booking before your stay. For the self-check-in instructions, please check your email one to three days before your visit. For more information on self-check-in, please see ""
Invoice / receipt
This accommodation does not provide invoices or receipts.
House Rules
【Accommodation Rules】 ■ Do not smoke. ■ Towels will not be changed during your stay. ■ Parties and events are not allowed. ■ Do not make loud noises in the house. ■ Late check-out is subject to additional charges. (The cost depends on the site) ■ Deposits and taxes may be collected upon check-in, subject to each hotel's charging rules. ■ After completing your booking, we will send you a photo guide with directions to the property.
[Additional chargeable items, please pay on site] ■ Barbecue utensil set . 5,000 yen/time (the fee depends on the site) . American barbecue grill (1 piece), barbecue net (2 pieces), barbecue table, tongs . Please use the barbecue grill provided. . Please bring your own food and drinks. . If you are staying multiple nights and need to replace your gas tank or cooktop screen, please contact us before 12:00 on the day you plan to use it.
■ Bonfire . 3,000 yen/1 set (the fee depends on the site) . Campfire stand, 2 bundles of firewood, burner, fire tongs, 1 pair of work gloves . If you would like to purchase additional firewood, please contact us in advance.
■ Bring pets . Small (~10 kg) 3,000 yen/1 animal, medium (~25 kg) 5,000 yen/1, large (25 kg~) 7,000 yen/only 1 animal allowed (fees depend on site) . Up to 3 pets allowed . Typically only one large dog is accepted, but extra large dogs are negotiable. . Please bring your own pet food. . Be careful not to bark loudly. . In the unlikely event of major damage or stains, you may be charged separately. . If you want to use a pet tray, please contact us in advance.
Reminder: All guests have to show passport to verify identity when checking in. Accommodation tax or bathing tax may be charged on-site depending on the city.
Cancellation Policy
How do I know the cancellation policy for this room type?
There will be different cancellation rules for each room type. You can see the detailed regulations by clicking the Cancel Policy or the free cancellation text in the room type information.
What should I do if I want to amend or cancel this booking?
Once a booking is complete, you will find a link to the member center in your booking confirmation email where you can check/print your booking details or cancellations. If you want to modify your order, please cancel the original order first and then set up a new one.
Refund Information
For refunds due to cancellations or early checkouts will refund your original payment method (including credit card, ATM transfer and digital wallets) as long as the refund policy are complied with. Please allow a few business days after we receive the item to process your return and credit your payment. Refund timeline to credit cards depends on the progress of individual credit card companies in their account settlement, which would take about 3 to 14 working days. ATM refund would take about 3 to 5 working days. The refunds of e-wallets, digital wallets, or the other payment system will base on the service provider.
Description
Nekoana Glamping
A private glamping space with a spectacular view of Mt. Fuji all to yourself at the foot of Mt. Fuji.
A great space where you can enjoy BBQ and a bonfire while looking at the magnificent Mt. Fuji on the private wooden deck...
Description
Nekoana Glamping
A private glamping space with a spectacular view of Mt. Fuji a...
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Need assistance?
If you have any questions about this room or the booking process, our customer service team is happy to help!