Host or reception assist check-inEarly check-in is not allowed
Check-in Rules
Check-in time15:00 - 18:00Check-out time10:00
Host or reception assist check-in
15:00 - 18:00
Invoice / receipt
This accommodation does not provide invoices or receipts.
House Rules
Thank you for your reservation. Please check the house rules below to ensure everyone has a comfortable stay. ・Customers are responsible for managing their valuables. ・Shoes are strictly prohibited indoors. ・Please refrain from using the facility for more than the number of people who have made a reservation. ・Please help save electricity by turning off home appliances such as indoor lights and air conditioners when you go out. ・Please refrain from holding parties, events, or playing musical instruments. ・Please be quiet so as not to disturb nearby residents.
Thank you for your understanding and cooperation.
Reminder: All guests have to show passport to verify identity when checking in. Accommodation tax or bathing tax may be charged on-site depending on the city.
Cancellation Policy
How do I know the cancellation policy for this room type?
There will be different cancellation rules for each room type. You can see the detailed regulations by clicking the Cancel Policy or the free cancellation text in the room type information.
What should I do if I want to amend or cancel this booking?
Once a booking is complete, you will find a link to the member center in your booking confirmation email where you can check/print your booking details or cancellations. If you want to modify your order, please cancel the original order first and then set up a new one.
Refund Information
For refunds due to cancellations or early checkouts will refund your original payment method (including credit card, ATM transfer and digital wallets) as long as the refund policy are complied with. Please allow a few business days after we receive the item to process your return and credit your payment. Refund timeline to credit cards depends on the progress of individual credit card companies in their account settlement, which would take about 3 to 14 working days. ATM refund would take about 3 to 5 working days. The refunds of e-wallets, digital wallets, or the other payment system will base on the service provider.
Description
Our hotel is in a great location with Lake Kawaguchi right in front of us! There is also a homemade yeast bakery and cafe KOPAN (closed on Thursdays) on the premises. Enjoy delicious bread while looking out at the lake! In the summer, you c...
Description
Our hotel is in a great location with Lake Kawaguchi right in front of us! There...
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Need assistance?
If you have any questions about this room or the booking process, our customer service team is happy to help!