After your booking is confirmed, the host will send the self-check-in instructions to the email address provided at the time of booking before your stay. For more information on self-check-in, please see "How do self-check-in?"
Private Kitchen
Some room types allow to cook, but whether there is a kitchen space will depend on the equipment of each room type.
Serviced Apartment
It usually includes simple kitchen utensils, with hotel-style management, and is as comfortable as living in your own home. (The actual equipment and services provided are subject to each hotel and room type)
Self check-inEarly check-in is available (please confirm with the host in advance)
Check-in Rules
Check-in time16:00Check-out time10:00
Self-check-in instructions
The host will send the self-check-in instructions to the email address provided at the time of booking before your stay. For the self-check-in instructions, please check your email one to three days before your visit. For more information on self-check-in, please see ""
Penalty Fee
Penalty for lost keys: JPY 1,000
Late check-out fee (per hour): JPY 1,000
Invoice / receipt
This accommodation does not provide invoices or receipts.
House Rules
To ensure the safety and comfort of our guests, petithotel Reina has established the following rules based on Article 10 of the Accommodation Agreement. Failure to comply with these rules may result in the termination of the accommodation contract, as stipulated in Article 6 of the Accommodation Agreement.
No entry of third parties other than registered guests is allowed. If you wish to add guests, please contact us and pay the additional accommodation fee. If you need to extend your stay, please pay the accommodation fee for the extension at the time of application. Noise and disruptive behavior in the facility and rooms are strictly prohibited. Smoking is only permitted in designated areas for fire safety. Smoking outside these areas is prohibited. Please use the rooms only for their intended purpose. Certain items are prohibited from being brought into the premises, including animals, items emitting strong odors, excessive quantities of items, flammable materials, and illegal items. Activities that violate public morals and order, such as gambling, are not allowed. The use of fire-producing items, such as heating devices, cooking appliances, and irons, is restricted (except for those provided by petithotel Reina). Facilities and items within the premises should only be used for their intended purposes. Do not take items from the premises or move them to other locations. Do not attach items to the building or facilities or move them to other locations. Do not display items that may compromise the external appearance on windows. Activities such as advertising, selling items, fundraising, and soliciting signatures within the premises are prohibited. Do not leave shoes or personal belongings in the hallways. While bringing food and drinks into the rooms is allowed, please ensure to clean up any leftover waste. Carry valuable and expensive items with you; do not leave them outside. The use of facilities by specific organizations or individuals (including anti-social forces or those violating the law) is strictly prohibited.
Reminder: All guests have to show passport to verify identity when checking in. Accommodation tax or bathing tax may be charged on-site depending on the city.
Cancellation Policy
How do I know the cancellation policy for this room type?
There will be different cancellation rules for each room type. You can see the detailed regulations by clicking the Cancel Policy or the free cancellation text in the room type information.
What should I do if I want to amend or cancel this booking?
Once a booking is complete, you will find a link to the member center in your booking confirmation email where you can check/print your booking details or cancellations. If you want to modify your order, please cancel the original order first and then set up a new one.
Refund Information
For refunds due to cancellations or early checkouts will refund your original payment method (including credit card, ATM transfer and digital wallets) as long as the refund policy are complied with. Please allow a few business days after we receive the item to process your return and credit your payment. Refund timeline to credit cards depends on the progress of individual credit card companies in their account settlement, which would take about 3 to 14 working days. ATM refund would take about 3 to 5 working days. The refunds of e-wallets, digital wallets, or the other payment system will base on the service provider.
Description
All rooms in the hotel are condominium type with kitchen.
There is a bedroom, a dining area, a bathroom, a toilet, a washbasin, a kitchenette, and a clothesline, and there are plenty of amenities such as cooking utensils, seasonings, shampo...
Description
All rooms in the hotel are condominium type with kitchen.
There is a bedroom, a ...
Partial content is generated by automatic translation for reference only. The original content in the language of the accommodation's location shall prevail.
Need assistance?
If you have any questions about this room or the booking process, our customer service team is happy to help!