Host or reception assist check-inEarly check-in is not allowed
Check-in Rules
Check-in time15:00Check-out time11:00
Host or reception assist check-in
00:00 - 00:00
Invoice / receipt
According to Ministry of Finance, R.O.C. Letter No.821481937, AsiaYo will provide the electronic receipt of the travel agency within 2-5 working days after check-out, and will send it to your member's mailbox by email.
House Rules
Know Before You Go The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Parking height restrictions apply. Check-in Instructions Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Optional Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Self parking fee: JPY 1500.00 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Reminder: All guests have to show passport to verify identity when checking in. Accommodation tax or bathing tax may be charged on-site depending on the city.
Cancellation Policy
How do I know the cancellation policy for this room type?
There will be different cancellation rules for each room type. You can see the detailed regulations by clicking the Cancel Policy or the free cancellation text in the room type information.
What should I do if I want to amend or cancel this booking?
Once a booking is complete, you will find a link to the member center in your booking confirmation email where you can check/print your booking details or cancellations. If you want to modify your order, please cancel the original order first and then set up a new one.
Refund Information
For refunds due to cancellations or early checkouts will refund your original payment method (including credit card, ATM transfer and digital wallets) as long as the refund policy are complied with. Please allow a few business days after we receive the item to process your return and credit your payment. Refund timeline to credit cards depends on the progress of individual credit card companies in their account settlement, which would take about 3 to 14 working days. ATM refund would take about 3 to 5 working days. The refunds of e-wallets, digital wallets, or the other payment system will base on the service provider.
Description
Property Location With a stay at Hotel Citio Shizuoka in Shizuoka (Aoi Ward), you'll be steps from Sumpu Castle and 7 minutes by foot from Shizuoka City Museum of Art. This hotel is 1.1 mi (1.7 km) from Shizuoka Sengen Jinja Shrine and 1.8...
Description
Property Location With a stay at Hotel Citio Shizuoka in Shizuoka (Aoi Ward), yo...
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Need assistance?
If you have any questions about this room or the booking process, our customer service team is happy to help!