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  1. Home
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  4. Okinawa
  5. Infinity Resort AGENA
Villa

Infinity Resort AGENA

Okinawa Uruma-shi
快適なご滞在をお約束いたします。 あなただけの「もうひとつの暮らし」をお楽しみください。 We guarantee you a comfortable stay. Enjoy your own "alternative life".
LIVING
LIVING-DINING
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快適なご滞在をお約束いたします。 あなただけの「もうひとつの暮らし」をお楽しみください。 We guarantee you a comfortable stay. Enjoy your own "alternative life".
20
Self-check-in is required
After your booking is confirmed, the host will send the self-check-in instructions to the email address provided at the time of booking before your stay. For more information on self-check-in, please see "How do self-check-in?"
Private Kitchen
Some room types allow to cook, but whether there is a kitchen space will depend on the equipment of each room type.

Location

Address: Okinawa Uruma-shi
(After a booking is confirmed, the complete address can be found in the Booking Success Letter.)

Nearby landmarks

Katsuren Castle
6.13 km
Bios Hil
7.30 km
Reviews
No reviews yet

Services & Facilities

Popular Facilities
Baggage depositLaundromat(Free)Drying machinesPortable WiFiLockerAirport pick-upNo smokingWheelchair accessibleElevatorStair access
Services & Facilities
Public Area WiFiPublic refrigeratorPlug adapterIron / Ironing board
Transportation
Attached parking lot(Free)
Food & Drink
Kitchen accessKitchen equipment / utensilsMicrowave
Safety & Security
First-aid kitFire extinguisherEscape equipmentSmoke detectorCarbon monoxide detector
Language Support
Japanese

Check-in Information

Self check-inEarly check-in is not allowed

Check-in Rules

Check-in time16:00 - 23:00Check-out time10:00
Self-check-in instructions
The host will send the self-check-in instructions to the email address provided at the time of booking before your stay. For the self-check-in instructions, please check your email one to three days before your visit. For more information on self-check-in, please see ""
Penalty Fee
Late check-out fee (per hour): JPY 10,000
Invoice / receipt
This accommodation does not provide invoices or receipts.
House Rules
★RECOMMENDED FREE ITEMS★
・50 inch TV
・Chromecast

● VILLA TYPE
・1 story (80㎡) 3LDK

● Up to 7 people can stay
・Additional bedding (sofa bed) will be used from 6 people.
・If you wish to use additional bedding (sofa bed) regardless of the number of people in your reservation, you can use it for 3,000 yen (tax included) during your stay.

● CHILD RATES
Children under the age of 6 stay free of charge when sharing a bed with an adult. If you wish to share a bed with your child, please count it as an "infant" when selecting the number of people when making a reservation.
*Please note that we cannot accept co-sleeping beyond the maximum number of guests.
*Children under the age of 6 who do not wish to share a bed, or children over the age of 7 will be charged as an adult.

●FREE PARKING
2 free parking lots (can be parked up to the size of a minivan)

Wi-Fi
Mobile line (Softbank Air) has a maximum speed of 481-838 Mbps, and there are no communication restrictions.
*Please note that communication speed may drop or connection may not be possible depending on the customer's communication terminal environment and line congestion.

● AMENITIES
・Shampoo/conditioner/body soap
・Bath, face towel / body sponge / toothbrush / (14 sets each available)
*Additional services are not provided if consumables or amenities are insufficient.
*If you run out of towels, please use the indoor washing machine (with laundry detergent).


HOUSE RULE

These house rules/precautions when using the facility may be written in other languages such as English in addition to Japanese.
In the event of any discrepancy between the two House Rules, the Japanese version shall prevail in all respects.


▲ About the number of reservations
Use of the facility by guests other than the number of guests booked is considered unpaid accommodation and is illegal. Only the number of guests booked can enter the facility.
Even if you do not stay overnight, it is included in the number of people, so please include temporary stays such as visiting friends in the number of people when making a reservation.
If there is a change in the number of people in the reservation, please be sure to make the change on the reservation site yourself.
If it turns out that the number of people in the reservation and the number of guests are different, we will charge an overage fee together with the prescribed additional charge and may report it to the police.
*Cases where temporary stay is permitted (expenses will be incurred for overnight stays)
Helper-related/medical-related/visiting chef/healthy massage.Please contact us in advance if there is a corresponding visitor.

▲Cleaning facilities
We try to clean the room carefully, but if you have any concerns about the room, please let us know by sending us a message on the day of check-in along with a photo of the relevant area.

▲Regarding the outbreak and invasion of insects
Refunds due to the occurrence or invasion of insects cannot be made. Insects may invade or occur due to the environment near nature.
Be careful not to open the door or window, or leave leftover food or drink in the room, as this may cause insects to grow or invade.
*This does not apply to insects caused by building rot or rain leaks.

▲ About the use of the bath (gas)
Please note that the gas supply will be cut off if you use it in the following ways.
・Continue hot water for nearly 1 hour
Use of hot water for a long time and use of other gas appliances (dryer, gas stove)
· Set the temperature of the water heater to 51°C or higher.

If you use it for a long time, you can prevent it from shutting down by stopping it for about 3 minutes while using it.
*In the event of a power outage, the gas company often needs to be present to restore the service, and we may not be able to respond on the same day.
*Please note that we will not be able to provide refunds, etc. for troubles caused by gas shutoff.

▲Regarding room usage
· Please wash and return used tableware to its original place. (For facilities with BBQ equipment, please wash the BBQ equipment and return it to its original place.)
· Please separate your garbage.
· Please wear indoor slippers instead of wearing shoes indoors.
If the above cannot be observed, if the room requires more work than normal cleaning after check-out, or if damage or stains are found in the facility, additional cleaning and repair costs will be charged. We will bill you.

▲Check-out time
We do not accept extension of check-out time.
Overtime charges of 10,000 yen will be charged for each hour of stay. (Example: 10,000 yen for over 1 hour, 20,000 yen for 1 to 2 hours)
The cleaning staff will be waiting outside at the check-out time, but from the viewpoint of privacy, as a general rule, we do not use the intercom to signal, so please be sure to leave on time by yourself.


■ We cannot accept guests under the age of 20 staying alone.
■It is strictly prohibited to add more guests, use more linens than the number of guests, or allow anyone other than the guests to enter the room without permission.
■Pets and other animals are prohibited.
■Do not wear shoes in the room.
■Smoking is prohibited in the rooms and on the premises.
■Regardless of the time of day, it is prohibited to make noise that disturbs other users and neighbors.
■Please be careful when handling fire when using the kitchen.
■Bringing in or using heating equipment such as fireworks, charcoal, gas stoves, hot plates, and BBQ equipment is prohibited.
■Sorry to trouble you, but please separate the garbage and either keep it indoors or dispose of it in the designated place.
■We do not provide additional room services such as additional amenities or consumables, raising or lowering the futon, or other guest room services.
■If the equipment is removed, soiled, or damaged, you will be required to compensate for the equivalent amount.
■Please park your car in the designated area. We are not responsible for any accident, loss or theft.
■ Any troubles that occur between users of this facility should be resolved between the parties concerned.
■We are not responsible for any troubles such as accidents, disasters, thefts, etc. that occur on the premises of this facility.
■Please be sure to observe the check-out time. If the check-out time is passed, we will charge an excess fee.
■Please be careful not to forget anything. As this facility is an unstaffed hotel, we can only return lost items by cash on delivery.
In addition to the cash on delivery fee, an administrative fee (2,200 yen including tax) will be charged. We will ship after confirming the payment of the "administrative fee", so it may take several days. Lost items can be stored for one month after check-out.


In the event of behavior or trouble that goes against the above rules and manners, we will refuse the use of the property, leave the property immediately, or charge an overcharge.
We have established rules to provide our guests with a safe, secure, and comfortable stay.
We kindly ask for your understanding and cooperation in complying with these rules.

Reminder: All guests have to show passport to verify identity when checking in. Accommodation tax or bathing tax may be charged on-site depending on the city.

Cancellation Policy

How do I know the cancellation policy for this room type?
There will be different cancellation rules for each room type. You can see the detailed regulations by clicking the Cancel Policy or the free cancellation text in the room type information.
What should I do if I want to amend or cancel this booking?
Once a booking is complete, you will find a link to the member center in your booking confirmation email where you can check/print your booking details or cancellations. If you want to modify your order, please cancel the original order first and then set up a new one.
Refund Information
For refunds due to cancellations or early checkouts will refund your original payment method (including credit card, ATM transfer and digital wallets) as long as the refund policy are complied with. Please allow a few business days after we receive the item to process your return and credit your payment. Refund timeline to credit cards depends on the progress of individual credit card companies in their account settlement, which would take about 3 to 14 working days. ATM refund would take about 3 to 5 working days. The refunds of e-wallets, digital wallets, or the other payment system will base on the service provider.

Description

Policy number: M470012788 Our hotel is a completely private unmanned hotel where you can experience living like a second house with the concept of "another life". From check-in to check-out, you can stay with peace of mind because it is a ...

Description

Policy number: M470012788 Our hotel is a completely private unmanned hotel wher...
Partial content is generated by automatic translation for reference only. The original content in the language of the accommodation's location shall prevail.

FAQs

▶ Does Infinity Resort AGENA have parking available?

When you travel to Okinawa by car, you can check the "Services and Facilities" section of the accommodation page, view the "Transportation Services/Facilities" item to see if Infinity Resort AGENA provides free/paid parking, if there are other parking lots nearby, and other related transportation service information. If it is not displayed in the "Services and Facilities" section, it means this service is not provided.

▶ Does Infinity Resort AGENA have public area Wi-Fi available?

If you are planning to stay at Infinity Resort AGENA for your trip and want to confirm whether there is a public network available, you can refer to the “Services and Facilities” section on this information page and check the “Services and Facilities” content items to see if Infinity Resort AGENA offers public area Wi-Fi or other network-related services such as public computers. If it is not displayed in the “Services and Facilities” section, it means that this service is not provided.

▶ Does Infinity Resort AGENA provide breakfast?

Please check the booking options based on the selected room type and plan to see if there is an option that includes breakfast, or confirm whether the accommodation has an on-site restaurant. The actual situation should be based on the details and announcements of the service information.

Need assistance?

If you have any questions about this room or the booking process, our customer service team is happy to help!

Want to see other listings in Okinawa?

Customer Services
Mon - Fri 09:00 ~ 22:00 (UTC+8)
Sat - Sun & Holidays 12:00 ~ 18:00 (UTC+8)
Phone: +886-2-7755-0575+886-2-7755-0575
Fax: +886-2-2784-5272
Email: customer_us@asiayo.com
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