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Hoshino Resort

Hoshino Resorts is a Japanese high-end hotel chain group with a series of brands ranging from luxury hotels to parent-child resorts, hot spring hotels, and leisure hotels.

Star-rated Hotel

Top-level services and facilities, exquisite meals, give you luxurious enjoyment!

Location

Address: , 29, 14, 2-chōme, Kitahama, Beppu, Oita-ken, 874-0920

(After a booking is confirmed, the complete address can be found in the Booking Success Letter.)

Nearby landmarks

Beppu Hot Spring

269 m

Takasakiyama Nature Zoo

3.33 km

JR Beppu Station

693 m

JR Higashi-Beppu Station

1.33 km

Services & Facilities

Popular Facilities

Baggage deposit(Free)LaundromatDrying machinesPortable WiFiLockerAirport pick-upNo smokingWheelchair accessibleElevatorDaily housekeeping

Services & Facilities

Shared loungePublic Area WiFiPlug adapter

Entertainment

Public/Private hot springsPublic bathsOpen-air bathsMassage(Paid service)

Transportation

Attached parking lot(Free)EV charging station

Safety & Security

CCTVFirst-aid kitFire extinguisherEscape equipmentSmoke detector

Language Support

EnglishJapanese

Check-in Information

Host or reception assist check-inEarly check-in is available (please confirm with the host in advance)

Check-in Rules

Check-in time15:00 - 00:00Check-out time12:00

Host or reception assist check-in

00:00 - 00:00

Invoice / receipt

This accommodation does not provide invoices or receipts.

House Rules

"*Since prices are subject to change at Hoshino Resorts, your order is not confirmed, so please check again before placing your order.

【Accommodation Rules】
■ Do not smoke.
■ No pets allowed.
■ Towels will not be changed during your stay.
■ Parties and events are not allowed.
■ Do not make loud noises in the house.
■ Late check-out is subject to additional charges. (The cost depends on the site)
■ Deposits and taxes may be collected upon check-in, subject to each hotel's charging rules.

【important】
■ Reservations from customers residing in Japan are not accepted.
■If the name of the customers staying is different from the name of the person who made the reservation, the hotel may deny the customers check-in.
■ Hoshino Resorts cannot provide remarks for orders. If you have important special needs, please contact the hotel directly after placing the order, or inform the front desk when checking in.
■ The system defaults the gender of your accompanying guests to one male and one female (additional guests will be arranged in the order of male and then female, including children). If there is any mistake, please inform the front desk upon check-in for a change in yukata sizes.

Pre-departure Information According to the regulations of the Japanese Ministry of Health and Social Security (MHLW), all international travelers must inform the hotel of their passport number and nationality when checking in (checking into a hotel, motel, etc.).
In addition, the hotel must photocopy the passports of all guests for backup purposes.

*Photo credits: Hoshino Resorts"

If you would like to reserve dinner, please click the link below:
https://hoshinoresorts.com/ja/sp/faq/changebookings/mypage/
After opening the page, select the property you have booked.
Then, scroll down and click on “Make Application (発行手続きへ進む)”.
Enter your Hoshino reservation number and check-in date to proceed with the dinner reservation.

Reminder: All guests have to show passport to verify identity when checking in. Accommodation tax or bathing tax may be charged on-site depending on the city.

Cancellation Policy

How do I know the cancellation policy for this room type?

There will be different cancellation rules for each room type. You can see the detailed regulations by clicking the Cancel Policy or the free cancellation text in the room type information.

What should I do if I want to amend or cancel this booking?

Once a booking is complete, you will find a link to the member center in your booking confirmation email where you can check/print your booking details or cancellations. If you want to modify your order, please cancel the original order first and then set up a new one.

Refund Information

For refunds due to cancellations or early checkouts will refund your original payment method (including credit card, ATM transfer and digital wallets) as long as the refund policy are complied with. Please allow a few business days after we receive the item to process your return and credit your payment. Refund timeline to credit cards depends on the progress of individual credit card companies in their account settlement, which would take about 3 to 14 working days. ATM refund would take about 3 to 5 working days. The refunds of e-wallets, digital wallets, or the other payment system will base on the service provider.

Description

This hot spring ryokan offers a contemporary spin on the lively traditional Beppu hot spring experience. This vibrant aesthetic extends to the rooms, which all offer ocean views. ONSEN The saline hot spring waters that feed the baths here ...

Description

This hot spring ryokan offers a contemporary spin on the lively traditional Bepp...

Partial content is generated by automatic translation for reference only. The original content in the language of the accommodation's location shall prevail.

Need assistance?

If you have any questions about this room or the booking process, our customer service team is happy to help!

【Hoshino resort】KAI Beppu

Location

Nearby landmarks

Services & Facilities

Check-in Information

Check-in Rules

Cancellation Policy

Description

Description

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