Rakuten STAY VILLA Aso Kurokawa-1

Self-check-in is required

After your booking is confirmed, the host will send the self-check-in instructions to the email address provided at the time of booking before your stay. For more information on self-check-in, please see "How do self-check-in?"

Private Kitchen

Some room types allow to cook, but whether there is a kitchen space will depend on the equipment of each room type.

Location

Address: Rakuten STAY VILLA 阿蘇黒川, 南小国町満願寺6843-16, Aso District, Kumamoto-ken,

(After a booking is confirmed, the complete address can be found in the Booking Success Letter.)

Reviews

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Services & Facilities

Popular Facilities

Baggage depositLaundromatDrying machinesPortable WiFiLockerAirport pick-upNo smokingWheelchair accessibleElevatorStair access

Services & Facilities

Public Area WiFiPublic refrigeratorPlug adapter

Entertainment

BBQ equipment(Free)Public/Private hot springsSauna

Transportation

Attached parking lot(Free)

Food & Drink

Kitchen accessKitchen equipment / utensilsPublic coffee machines

Safety & Security

First-aid kitFire extinguisherEscape equipmentSmoke detectorCarbon monoxide detector

Language Support

Japanese

Check-in Information

Self check-inEarly check-in is not allowed

Check-in Rules

Check-in time15:00 - 22:00Check-out time10:00

Self-check-in instructions

The host will send the self-check-in instructions to the email address provided at the time of booking before your stay. For the self-check-in instructions, please check your email one to three days before your visit. For more information on self-check-in, please see ""

Invoice / receipt

This accommodation does not provide invoices or receipts.

House Rules

Thank you for your reservation. Please check the following house rules for your comfort.
・ Please manage your valuables by yourself.
・ Shoes are strictly prohibited in the room.
・ Please refrain from using more than the number of people who have made a reservation.
・ Please turn off the power of home appliances such as interior lights and air conditioners when you go out to save electricity.
・ Please refrain from holding parties, events, and playing musical instruments.
・ Please stay quiet so as not to bother the neighbors.
[Check-in] This facility is an unmanned hotel. The procedure is to be done by the customer himself / herself on the tablet terminal in the guest room.
Guests under the age of 18 cannot be accommodated alone.

We thank our customers for their understanding and cooperation.

Reminder: All guests have to show passport to verify identity when checking in. Accommodation tax or bathing tax may be charged on-site depending on the city.

Cancellation Policy

How do I know the cancellation policy for this room type?

There will be different cancellation rules for each room type. You can see the detailed regulations by clicking the Cancel Policy or the free cancellation text in the room type information.

What should I do if I want to amend or cancel this booking?

Once a booking is complete, you will find a link to the member center in your booking confirmation email where you can check/print your booking details or cancellations. If you want to modify your order, please cancel the original order first and then set up a new one.

Refund Information

For refunds due to cancellations or early checkouts will refund your original payment method (including credit card, ATM transfer and digital wallets) as long as the refund policy are complied with. Please allow a few business days after we receive the item to process your return and credit your payment. Refund timeline to credit cards depends on the progress of individual credit card companies in their account settlement, which would take about 3 to 14 working days. ATM refund would take about 3 to 5 working days. The refunds of e-wallets, digital wallets, or the other payment system will base on the service provider.

Description

A new one-story villa with the concept of "time to melt with the forest" has opened! Enjoy a luxurious stay with all rooms equipped with natural hot springs and a private sauna. ■ Recommended points ・ A privately-owned guest room made of n...

Description

A new one-story villa with the concept of "time to melt with the forest" has ope...

Partial content is generated by automatic translation for reference only. The original content in the language of the accommodation's location shall prevail.

Need assistance?

If you have any questions about this room or the booking process, our customer service team is happy to help!

Rakuten STAY VILLA Aso Kurokawa-1

Location

Services & Facilities

Check-in Information

Check-in Rules

Cancellation Policy

Description

Description

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