According to Ministry of Finance, R.O.C. Letter No.821481937, AsiaYo will provide the electronic receipt of the travel agency within 2-5 working days after check-out, and will send it to your member's mailbox by email.
House Rules
Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Following policies apply to guests staying in Club Deluxe King, Grand Deluxe Twin Room, Deluxe Twin Room (Triple Use), Executive Suite, Garden Suite, and Chiyoda Suite:
1) Children 12 years old and younger are not permitted in Club Lounge after 5:30 PM. 2) Children ages 5 to 15 are only allowed to use the pool from 9 AM to 5 PM with adult supervision. Pool access available from 6:30 AM to 10:00 PM.The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). You'll be asked to pay the following charges at the property. Fees may include applicable taxes: The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking. We have included all charges provided to us by the property. Fee for full breakfast: approximately JPY 6072 per personSelf parking fee: JPY 3300 per night (in/out privileges)Valet parking fee: JPY 4300 per night (in/out privileges)Rollaway bed fee: JPY 10000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Reminder: All guests have to show passport to verify identity when checking in. Accommodation tax or bathing tax may be charged on-site depending on the city.
Cancellation Policy
How do I know the cancellation policy for this room type?
There will be different cancellation rules for each room type. You can see the detailed regulations by clicking the Cancel Policy or the free cancellation text in the room type information.
What should I do if I want to amend or cancel this booking?
Once a booking is complete, you will find a link to the member center in your booking confirmation email where you can check/print your booking details or cancellations. If you want to modify your order, please cancel the original order first and then set up a new one.
Refund Information
For refunds due to cancellations or early checkouts will refund your original payment method (including credit card, ATM transfer and digital wallets) as long as the refund policy are complied with. Please allow a few business days after we receive the item to process your return and credit your payment. Refund timeline to credit cards depends on the progress of individual credit card companies in their account settlement, which would take about 3 to 14 working days. ATM refund would take about 3 to 5 working days. The refunds of e-wallets, digital wallets, or the other payment system will base on the service provider.
Description
Near Tokyo Imperial Palace
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a 24-hour fitness center. Addit...
Description
Near Tokyo Imperial Palace
Relax at the full-service spa, where you can enjoy ma...
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FAQs
▶ What are the check-in and check-out times for Palace Hotel Tokyo?
The check-in time for Palace Hotel Tokyo is 15:00 and the check-out time is 12:00. Please adhere to the check-in/check-out times for the best possible accommodation experience.
▶ What kind of quality services or facilities does Palace Hotel Tokyo offer?
You can find the services and facilities available at Palace Hotel Tokyo in the 'Services and Facilities' section below the accommodation information page. See the full content of the 'Popular Services and Facilities' item.
▶ What are some attractions or landmarks near Palace Hotel Tokyo?
Palace Hotel Tokyo is located in Chiyoda-ku, Tokyo Prefecture, Japan. Nearby attractions and landmarks include Tokyo Imperial Palace and Tokyo Station.
▶ What is the price to stay at Palace Hotel Tokyo?
Please select your expected check-in date to see the price of each room type and plan at Palace Hotel Tokyo.
▶ Does Palace Hotel Tokyo provide breakfast?
Please check the booking options based on the selected room type and plan to see if there is an option that includes breakfast, or confirm whether the accommodation has an on-site restaurant. The actual situation should be based on the details and announcements of the service information.
Need assistance?
If you have any questions about this room or the booking process, our customer service team is happy to help!