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  1. Home
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  3. Vietnam
  4. Hanoi
  5. Serene Boutique Hotel & Spa
Hotel

Serene Boutique Hotel & Spa

, 16-18 Bat Su, Hoan Kiem District, Hanoi,
Primary image
Reception
Lobby sitting area
View more (20 photos)
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Primary image
20
Star-rated Hotel
Top-level services and facilities, exquisite meals, give you luxurious enjoyment!

Location

Address: , 16-18 Bat Su, Hoan Kiem District, Hanoi,
(After a booking is confirmed, the complete address can be found in the Booking Success Letter.)

Nearby landmarks

Hang Ma Street
191 m
Den Quan Tran Vu
330 m

Room type

no_bnb
Please select dates to view room types and rates

Services & Facilities

Popular Facilities
Baggage deposit(Free)Laundromat(Free)Drying machinesPortable WiFiLocker(Free)Airport pick-up(Paid service)No smokingWheelchair accessibleElevatorDry cleaning(Free)
Services & Facilities
Public Area WiFiPlug adapterATMConcierge service
Entertainment
Ticket resale
Food & Drink
Public water fountains
Language Support
English

Check-in Information

Early check-in is not allowed

Check-in Rules

Check-in time14:00 - 05:30Check-out time12:00
Invoice / receipt
According to Ministry of Finance, R.O.C. Letter No.821481937, AsiaYo will provide the electronic receipt of the travel agency within 2-5 working days after check-out, and will send it to your member's mailbox by email.
House Rules
Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedSafety features at this property include a smoke detector, a security system, a first aid kit, and window guardsThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.
Airport shuttle fee: VND 410000 per vehicle (one way)Rollaway bed fee: VND 345000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Cancellation Policy

How do I know the cancellation policy for this room type?
There will be different cancellation rules for each room type. You can see the detailed regulations by clicking the Cancel Policy or the free cancellation text in the room type information.
What should I do if I want to amend or cancel this booking?
Once a booking is complete, you will find a link to the member center in your booking confirmation email where you can check/print your booking details or cancellations. If you want to modify your order, please cancel the original order first and then set up a new one.
Refund Information
For refunds due to cancellations or early checkouts will refund your original payment method (including credit card, ATM transfer and digital wallets) as long as the refund policy are complied with. Please allow a few business days after we receive the item to process your return and credit your payment. Refund timeline to credit cards depends on the progress of individual credit card companies in their account settlement, which would take about 3 to 14 working days. ATM refund would take about 3 to 5 working days. The refunds of e-wallets, digital wallets, or the other payment system will base on the service provider.

Description

Near Food Street Tong Duy Tan Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and ...

Description

Near Food Street Tong Duy Tan Pamper yourself with a visit to the spa, which off...
Partial content is generated by automatic translation for reference only. The original content in the language of the accommodation's location shall prevail.

FAQs

▶ What are some attractions or landmarks near Serene Boutique Hotel & Spa?

Serene Boutique Hotel & Spa is located in Hoan Kiem District, Hanoi, Vietnam. Nearby attractions and landmarks include Den Quan Tran Vu and Hang Ma Street.

▶ What is the price to stay at Serene Boutique Hotel & Spa?

Please select your expected check-in date to see the price of each room type and plan at Serene Boutique Hotel & Spa.

▶ What are the check-in and check-out times for Serene Boutique Hotel & Spa?

The check-in time for Serene Boutique Hotel & Spa is 14:00 and the check-out time is 12:00. Please adhere to the check-in/check-out times for the best possible accommodation experience.

▶ What kind of quality services or facilities does Serene Boutique Hotel & Spa offer?

You can find the services and facilities available at Serene Boutique Hotel & Spa in the 'Services and Facilities' section below the accommodation information page. See the full content of the 'Popular Services and Facilities' item.

▶ Does Serene Boutique Hotel & Spa have parking available?

When you travel to Hanoi by car, you can check the "Services and Facilities" section of the accommodation page, view the "Transportation Services/Facilities" item to see if Serene Boutique Hotel & Spa provides free/paid parking, if there are other parking lots nearby, and other related transportation service information. If it is not displayed in the "Services and Facilities" section, it means this service is not provided.

▶ Does Serene Boutique Hotel & Spa have public area Wi-Fi available?

If you are planning to stay at Serene Boutique Hotel & Spa for your trip and want to confirm whether there is a public network available, you can refer to the “Services and Facilities” section on this information page and check the “Services and Facilities” content items to see if Serene Boutique Hotel & Spa offers public area Wi-Fi or other network-related services such as public computers. If it is not displayed in the “Services and Facilities” section, it means that this service is not provided.

▶ Does Serene Boutique Hotel & Spa provide breakfast?

Please check the booking options based on the selected room type and plan to see if there is an option that includes breakfast, or confirm whether the accommodation has an on-site restaurant. The actual situation should be based on the details and announcements of the service information.

Need assistance?

If you have any questions about this room or the booking process, our customer service team is happy to help!

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