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Heliconia Hotel

Northeast Penang Island, Penang state, 10400
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Family And Group Friendly
The first choice for group or family trip.

Nearby landmarks

Approx. 0.13 km from Komtar (The Top Penang)
Approx. 0.2 km from Komtar JBCC
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Room type

Deluxe Twin
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Summary
Private roomNon-smoking roomSinglePrivate bathroom10 m²
Capacity
Sleeps:2
Rooms
Nightly Rate
Lowest price available
JPY 2,354
Please select date to see rates
Deluxe Queen
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Summary
Private roomNon-smoking roomDouble bedPrivate bathroom15 m²
Capacity
Sleeps:2
Rooms
Nightly Rate
Lowest price available
JPY 2,354
Please select date to see rates
Deluxe Queen With Window
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Summary
Private roomNon-smoking roomDouble bedPrivate bathroom16 m²
Capacity
Sleeps:2
Additional guests:1
JPY 1,852 per additional guest/day
Rooms
Nightly Rate
Lowest price available
JPY 2,672
Please select date to see rates
Family Suite
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Summary
Private roomNon-smoking roomDouble bedPrivate bathroom34 m²
Capacity
Sleeps:4
Additional guests:1
JPY 1,852 per additional guest/day
Rooms
Nightly Rate
Lowest price available
JPY 3,889
Please select date to see rates
Studio Room
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Summary
Private roomNon-smoking roomDouble bedPrivate bathroom20 m²
Capacity
Sleeps:2
Additional guests:1
JPY 1,852 per additional guest/day
Rooms
Nightly Rate
Lowest price available
JPY 3,889
Please select date to see rates

Reviews

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Services & Facilities

Most popular facilities

Luggage storage(Free)Parking lot(Free)ElevatorStair accessLaundromatDrying machinesPortable WiFiPlug adapterLockerAirport pick-upWheelchair accessibleNo smoking
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Check-in Information

Self check-inEarly check-in available (confirm with host in advance)

Check-in Rules

Check-in time14:00Check-out time12:00

Penalty Fee

Penalty for lost keys: MYR 20.00
Late check-out fee (per hour): MYR 20.00

Invoice/receipt

Please note: the host does not provide invoices or receipts.

House Rules

- If you wish to change the number of guests, please contact us before your check in date. To exceed the maximum number of guests allowed, you will be asked to rent another room for proper accommodations or vacate the property.

- No visitors.

- Pets are not allowed.

- We do not allow keep luggages before check-in time and after check-out time.

- If you cannot arrive at the time you said, please inform us by phone in advance. Otherwise, we will not reserve the room. The total amount of the reservation will be charged.

- Your passport or personal ID is required at check-in for security.

- We only accommodated one group of guests for each room, you will not share the room with other guests.

- You are responsible for the safety of yourself, if there is any injury or accident caused during your stay.

- It's a private apartment but not hotel. Please understand and respect that we cannot provide concierge service.

- This is a strictly non-smoking property. Guests are responsible for all costs, damages, and liabilities caused by smoking.

- The property is located in a residential area and strictly enforces a no-party or excessive noise policy. Please respect neighborhood to be quiet as possible after 8PM.

- Do not engage in illegal activities or anti-social behaviour anywhere on my properties, including but not limited to drinking, parties, drugs. Or we will call to police.

- To maintain quality of the environment, please do not cook in the room.

- Guest shall compensate us according to the original price for such damage as may be caused by intention act or negligence on the part of the Guest. Damages and breakages must be reported to us, so that we can arrange for its replacement or repair.

- Always lock the door. Please turn off all lights, any electricity, and especially the air conditioning and heater when leaving the apartment.

- To make an eco-friendly environment, please bring your own toiletry.

- You are responsible for the safety of your valuables, please keep your personal belongings carefully.

- Please clean dishes after you used them in public kitchen.

- Guests are required to take off their shoes when entering the property

- Please do not disturb neighbors, take photos or enter their apartment/ house.

- Please check out on time. Late checkout will incur a fee.

- Please do not use the spare towel or sheet in the closet, which is belong to the next guests. Please use wash machine to wash the towel you used.

- Please do not answer the doorbell.

- Keep the room clean. Please discard garbages properly according to the instruction

- Please neither dye your hair in the room, nor wash your hair in the sink.

- Please do not throw any trash into the toilet.

- Candle, essential oils (diffusing, vaporizing, etc.), cigarettes are prohibited. These items and activities will be treated as smoking, a fine accessed.

Description

Well-placed in the restaurants, sightseeing, culture area of Penang city, Heliconia Hotel provides a most conducive spot for you to take a break from your busy days. From here, guests can enjoy easy access to all that the lively city has to offer. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to St. Paul Anglican's Church, Manuel Ukulele, Church of Our Lady Sorrows.
Take advantage of a wealth of unrivaled services and amenities at this Penang hotel. A selection of top-class facilities such as free Wi-Fi in all rooms, Wi-Fi in public areas, car park, elevator can be enjoyed at the hotel.
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Cancellation Policy

How do I know the cancellation policy for this room type?

There will be different cancellation rules for each room type. You can see the detailed regulations by clicking the Cancel Policy or the free cancellation text in the room type information.

What should I do if I want to amend or cancel this booking?

Once a booking is complete, you will find a link to the member center in your booking confirmation email where you can check/print your booking details or cancellations. If you want to modify your order, please cancel the original order first and then set up a new one.

Refund Information

For refunds due to cancellations or early checkouts will refund your original payment method (including credit card, ATM transfer and digital wallets) as long as the refund policy are complied with. Please allow a few business days after we receive the item to process your return and credit your payment. Refund timeline to credit cards depends on the progress of individual credit card companies in their account settlement, which would take about 3 to 14 working days. ATM refund would take about 3 to 5 working days. The refunds of e-wallets, digital wallets, or the other payment system will base on the service provider.