Penalty for lost keys: JPY 20,000
Late check-out fee (per hour): JPY 2,000
． No change of towels during the stay
． No smoking
． No pets allowed
． No parties or events allowed
． Please don't make a loud noise indoors
． Please take off your shoes at the entrance
※ Electrical products in the guest rooms have instruction manuals and also describe how to use electrical appliances. If there is a problem during use, you can contact me at any time.
※ Please wash the dishes after using them.
※ Please separate garbage according to the classification label.
※ Garbage will be collected after check-out and left in the room just like that.
※ For the next guest, it would be helpful if the room could be kept clean
※ There are residents around, please don't make a loud noise.
If there is no contact, if the check-out time is [11:00 AM] late check-out, please pay the following fee.
Cleaning staff standby fee: 1500 yen including tax every 30 minutes after 11:30
The following situations will incur additional costs, we hope you know.
① Disposal of large pieces of luggage such as luggage and strollers 3,240 yen / Included (on request).
* Other items handling fee (including consumption tax) is 1080 yen / once.
② Cancellation of the day's cleaning due to guest reasons
If you apply for a delayed stay on the day or you have to cancel the cleaning on that day, you will need to pay another cleaning fee. If there is a change to the reservation such as extended stay, please make an application 24 hours before check-out.
③ Emergency response
We will do our best to meet guests' requests, but may not be able to process it the same day.
In addition to the urgency, if you need to respond on the same day, you need to pay separately. Please understand.
Basic fee: 4320 yen / time (consumption tax included), there will be additional charges at late night. Other handling charges include consumption tax of 1080 yen per charge.
Reminder: All guests have to show passport to verify identity when checking in. Accommodation tax or bathing tax may be charged on-site depending on the city.