Penalty Fee
Penalty for lost keys: JPY 50,000
Penalty for lost portable WiFi routers: JPY 50,000
Late check-out fee (per hour): JPY 50,000
House Rules
-No shoes inside the house.
-No use of candles or incense.
-Quiet hours - 22:00PM-8:00AM
・We do not allow smoking in, or around our property. Guests who smoke on, or around the property will incur a penalty.
・Garbage bag (45L) Up to 3 bags can be collected, but if it is more than 4 bags will charge 300 yen per bag.
・When we are sending forgotten items etc at a later date, we will charge a fee of 2,000 yen (domestic) / 3,000yen (overseas) in addition to actual expenses such as shipping fee.Your forgotten items are kept for one month.
Please note that we will dispose of you if there is no contact.
■Kyoto city has obliged all travelers to pay accommodation tax to Kyoto City separately from the accommodation fee. I'm so sorry but I have to request you the payment. We appreciate your understanding.
We will send explanatory documents from Kyoto city by link so please check.
http://www.city.kyoto.lg.jp/gyozai/cmsfiles/contents/0000236/236952/chirashi.pdf
****Important****
Hot water usage is limited during the day time.
The water tank stocks and boils water at night, so if guests use too much hot water during the day, it may run out.
Reminder: All guests have to show passport to verify identity when checking in. Accommodation tax or bathing tax may be charged on-site depending on the city.