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  1. Home
  2. Stays
  3. China
  4. Hangzhou City
  5. Kempinski Hotel Hangzhou
Hotel

Kempinski Hotel Hangzhou

Hangzhou City Gongshu District
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20
Star-rated Hotel
Top-level services and facilities, exquisite meals, give you luxurious enjoyment!

Location

Address: Hangzhou City Gongshu District
(After a booking is confirmed, the complete address can be found in the Booking Success Letter.)

Nearby landmarks

Hangzhou East Railway Station
6.60 km
Huayuangang Station
3.59 km
Dijiaqiao Station
3.74 km

Room type

no_bnb
Please select dates to view room types and rates

Services & Facilities

Popular Facilities
Baggage deposit(Free)Laundromat(Free)Drying machinesPortable WiFiLocker(Free)Airport pick-upNo smokingWheelchair accessibleElevatorDry cleaning(Free)
Services & Facilities
Meeting room(Free)Public Area WiFiBusiness centerPlug adapterConcierge service
Entertainment
Ticket resaleGymSteam roomSauna
Transportation
Attached parking lot(Free)Accessible parking spaces
Language Support
ChineseEnglish

Check-in Information

Early check-in is not allowed

Check-in Rules

Check-in time14:00Check-out time12:00
Invoice / receipt
According to Ministry of Finance, R.O.C. Letter No.821481937, AsiaYo will provide the electronic receipt of the travel agency within 2-5 working days after check-out, and will send it to your member's mailbox by email.
House Rules
Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
Pool access available from 6:00 AM to 10:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Fee for buffet breakfast: approximately CNY 186.56 for adults and CNY 93.28 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Cancellation Policy

How do I know the cancellation policy for this room type?
There will be different cancellation rules for each room type. You can see the detailed regulations by clicking the Cancel Policy or the free cancellation text in the room type information.
What should I do if I want to amend or cancel this booking?
Once a booking is complete, you will find a link to the member center in your booking confirmation email where you can check/print your booking details or cancellations. If you want to modify your order, please cancel the original order first and then set up a new one.
Refund Information
For refunds due to cancellations or early checkouts will refund your original payment method (including credit card, ATM transfer and digital wallets) as long as the refund policy are complied with. Please allow a few business days after we receive the item to process your return and credit your payment. Refund timeline to credit cards depends on the progress of individual credit card companies in their account settlement, which would take about 3 to 14 working days. ATM refund would take about 3 to 5 working days. The refunds of e-wallets, digital wallets, or the other payment system will base on the service provider.

Description

In Hangzhou (Gongshu) Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. Additional features a...

Description

In Hangzhou (Gongshu) Relax at the full-service spa, where you can enjoy massage...
Partial content is generated by automatic translation for reference only. The original content in the language of the accommodation's location shall prevail.

FAQs

▶ What are some attractions or landmarks near Kempinski Hotel Hangzhou?

Kempinski Hotel Hangzhou is located in Gongshu District, Hangzhou City, China. Nearby attractions and landmarks include and Hangzhou East Railway Station.

▶ What is the price to stay at Kempinski Hotel Hangzhou?

Please select your expected check-in date to see the price of each room type and plan at Kempinski Hotel Hangzhou.

▶ What are the check-in and check-out times for Kempinski Hotel Hangzhou?

The check-in time for Kempinski Hotel Hangzhou is 14:00 and the check-out time is 12:00. Please adhere to the check-in/check-out times for the best possible accommodation experience.

▶ What kind of quality services or facilities does Kempinski Hotel Hangzhou offer?

You can find the services and facilities available at Kempinski Hotel Hangzhou in the 'Services and Facilities' section below the accommodation information page. See the full content of the 'Popular Services and Facilities' item.

▶ Does Kempinski Hotel Hangzhou have parking available?

When you travel to Hangzhou City by car, you can check the "Services and Facilities" section of the accommodation page, view the "Transportation Services/Facilities" item to see if Kempinski Hotel Hangzhou provides free/paid parking, if there are other parking lots nearby, and other related transportation service information. If it is not displayed in the "Services and Facilities" section, it means this service is not provided.

▶ Does Kempinski Hotel Hangzhou have public area Wi-Fi available?

If you are planning to stay at Kempinski Hotel Hangzhou for your trip and want to confirm whether there is a public network available, you can refer to the “Services and Facilities” section on this information page and check the “Services and Facilities” content items to see if Kempinski Hotel Hangzhou offers public area Wi-Fi or other network-related services such as public computers. If it is not displayed in the “Services and Facilities” section, it means that this service is not provided.

▶ Does Kempinski Hotel Hangzhou provide breakfast?

Please check the booking options based on the selected room type and plan to see if there is an option that includes breakfast, or confirm whether the accommodation has an on-site restaurant. The actual situation should be based on the details and announcements of the service information.

Need assistance?

If you have any questions about this room or the booking process, our customer service team is happy to help!

Want to see other listings in Hangzhou City？

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